Appointment Lookup
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100 Inland Center Reviews
Read reviews from customers who used our services at 100 Inland Center
Total reviews
225
Average Rating
4.6/5
My experience with Juan was amazing. He was very professional, he arrived on time, and he fixed the problem. What more can you ask for? I highly recommend Sears Appliance Repair!
prosperousoul,
Highly skilled and personable, Brian assessed the oven and listened to my concerns about its heating. He explained what he was doing, showed me how the oven was working correctly, and explained programming features. An excellent service call. Thank you
Monte P,
Technician arrived on time, repaired our refrigerator quickly and efficiently, and he was very professional. Thank you for your great customer service!
Karen S,
Mere V,
Eric E,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1707175598084
He was knowledgeable and explained what needed to happen. Made an appointment for the icemaker before he left. And was able to repair the stove top same day.
Georgia S,
Customer service response - Thank you for your review, Georgia. We're glad to hear our technician was knowledgeable and could repair your stove top the same day!
Sears Home Services on 1752807582872
Service was good. Parts took 6 weeks before repairs could be made
raymond G,
Customer service response - We apologize for the delay in receiving the parts, Raymond, but we're glad to hear the service was good. Thank you for your feedback.
Sears Home Services on 1752193968580
John S,
Customer service response - Hi John, thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.
Sears Home Services on 1751419457810
A bit late (appt was for 8-12, arrived about 1:20) but did outstanding work. Unfortunately, the repair would have cost $1100. I went to Home Depot and got a new GE for $1098!
Scott M,
Customer service response - We apologize for the delay, Scott, but we're glad to hear the work was outstanding. Thank you for your feedback, and we understand your decision to purchase a new appliance.
Sears Home Services on 1746602397473
Jim was great. Scheduling your service sucks. You ai tool is horrible. It created a duplicate order without sending me any confirmation code. Then a previous tech decides - on his own, without contacting me, to cancel the order. Over all experience is 1 star. Jim gets 4 stars
Dennis M,
Customer service response - We apologize for the issues you faced with scheduling and the AI tool, Dennis. We're glad to hear Jim provided great service, and we appreciate your feedback to help us improve.
Sears Home Services on 1737349695414
