Appointment Lookup
802-552-4364
1050 N Davis Rd Reviews
Read reviews from customers who used our services at 1050 N Davis Rd
Total reviews
110
Average Rating
4.6/5
Robert M,
Michel was very helpful and did the checks on the dishwasher. Very good experience. Thank you. Frank Malvoso
Frank M,
Technician Angel did a great job. He knew what he was doing and got it done. Thank you.
John R,
Teddy was great; however, the service window offered was changed without my knowledge and without verifying it would work for me.
Cynthia S,
Customer service response - Thank you for your feedback, Cynthia. We're glad Teddy provided great service, but we apologize for the inconvenience caused by the change in the service window without prior notice.
Sears Home Services on 1729215412751
Doug H,
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1726452638584
Sandra T,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1724565199959
JOSE 7,
Balbino L,
Customer service response - Thank you for your feedback, Balbino. We're sorry your experience wasn't perfect and would appreciate any suggestions you have for improvement.
Sears Home Services on 1782245623945
The warranty program works pretty good. The technicians are all wonderful, communicative and helpful. However, corporate is another story. If you need to call and talk to a human you're out of luck. It's all bots and they don't solve the problems. I've had tickets stuck in loops and can't get it solved bc there's literally no one to talk to. Sear's lack of customer support on the phone is absolutely awful, literally non-existent. Too bad, because the techs are lovely.
Nora C,
Customer service response - We apologize for the frustration with our phone support, Nora. We're glad to hear you had a positive experience with our technicians and appreciate your feedback to help us improve our customer service.
Sears Home Services on 1757379130458
This is a two part review. The technician Jorge was very good and I give him a 5 star but the Sears automatic phone system is horrible. They gave me 3 dates and times all from 8-12 pm so I picked one of the dates with the 8-12 pm time. 5 min later I receive a text that it was scheduled from 1-5 pm on that day. Definitely they have a computer software problem with their appointment system.
Joyce C,
Customer service response - Thank you for your feedback, Joyce. We're glad Jorge provided excellent service, but we apologize for the scheduling issues you faced with our phone system.
Sears Home Services on 1727922877902
