1601 Arden Way Reviews

Read reviews from customers who used our services at 1601 Arden Way


Total reviews

935


Average Rating

4.3/5

September 07, 2025
Overall rating

Conrad was very professional and helped us to figure out if it was worth fixing our dryer or buying a new one. I would highly recommend him.

Danielle B,

Customer service response - Thank you for your 5-star review, Danielle! We're glad to hear Conrad was professional and helped you make an informed decision about your dryer.

Sears Home Services on 1757297516290

August 25, 2025
Overall rating

The service tech was respectful, neat clean, punctual informative did a fantastic job

Laura W,

Customer service response - Thank you for your 5-star review, Laura! We're glad to hear the service tech was respectful, neat, punctual, and informative.

Sears Home Services on 1756175315182

August 20, 2025
Overall rating

Ginger H,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1755742121819

August 19, 2025
Overall rating

My technician Zer ( sp? ) was personable and professional. He identified the problem with my washer quickly and gave me an estimate. Even though the repair was one of those tricky ones he didn't lose his cool. AND he CORRECTLY identified the problem. If all the Sears service folks are as good as him they are lucky and I will use the service again. Job well done.

John C,

Customer service response - Thank you for your 5-star review, John! We're glad to hear Zer was personable, professional, and correctly identified the problem with your washer.

Sears Home Services on 1755658823088

August 19, 2025
Overall rating

Bettie H,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1755659687329

August 17, 2025
Overall rating

The service we needed was on Central Heat/Air. Our technician Adam was great! Kept us informed and as soon as he diagnosed the problem gave us a quote. He needed to order parts and returned 3 days…within an hour of receiving the parts.

Pamela L,

Customer service response - Thank you for your 5-star review, Pamela! We're glad to hear Adam kept you informed and promptly returned to complete the repair once the parts arrived.

Sears Home Services on 1755460470480

August 14, 2025
Overall rating

Logan was top notch. Got the job done and cleaned up after himself. Great job. thanks,

Diane V,

Customer service response - Thank you for your 5-star review, Diane! We're glad to hear Logan was top-notch and did a great job, including cleaning up after himself.

Sears Home Services on 1755130391188

August 10, 2025
Overall rating

The service was very good and timely and sufficient I would use them again technician was courteous and clean represented professionally

McBride E,

Customer service response - Thank you for your 5-star review! We're glad to hear the service was timely, sufficient, and professionally represented by our courteous technician.

Sears Home Services on 1754877121893

April 21, 2026
Overall rating

Very professional and fixed my refrigerator and explained to me what the problem was.

Alice S,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1754639104198

August 08, 2025
Overall rating

Juan O,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1754639104135

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