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  5. Sears Appliance Repair
  6. 1601 Arden Way
  7. Reviews

1601 ARDEN WAY REPAIR REVIEWS

All reviews are from verified customers of Sears Home Services

Average Rating: 4.1/5 (452 reviews)
Hvac
May 25, 2023
Overall rating

Fast and efficient. Honest and no bs. Very friendly. Easy to work with

H.N, Sacramento, CA

Professional
May 25, 2023
Overall rating

The technician is professional and friendly. He took time to make sure my washer work well before he left. Thank you so much!

Linh P, Elk Grove, CA

Great job and communication
May 25, 2023
Overall rating

Great job and glad he fixed our refrigerator in a timely manner.

Stephanie P, El Macero, CA

Conrad's the man!
May 23, 2023
Overall rating

Conrad was timely, professional, and an absolute pleasure to work with.

Marshall G, Sacramento, CA

Fabulous service!
February 18, 2023
Overall rating

Fast, efficient and very professional. The repair person new exactly what was needed, the parts were on the truck and the repair took just a few minutes.

LILLY S, SACRAMENTO, CA

Customer service response - Hi, we are so happy to hear about this experience! We strive to not only meet but exceed our member’s expectations! Thank you so much for allowing us the chance to serve you. Thank you for choosing Sears PartsDirect!

Sears Home Services on February 18, 2023

Great service
January 16, 2023
Overall rating

Professional and experienced

CAROLYN L, SACRAMENTO, CA

Customer service response - Dear Carolyn, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!

Sears Home Services on January 16, 2023

Excellent service
January 15, 2023
Overall rating

Very good service

NELIE G, SACRAMENTO, CA

Customer service response - Hello, we appreciate you taking the time to send us your feedback. We hope we can serve you again in the future. Thanks. Thank you for choosing Sears PartsDirect!

Sears Home Services on January 15, 2023

Excellent Service
January 03, 2023
Overall rating

Abdul not only fixed my 25 yr old Kenmore washing machine expertly, but did maintenance on my 25 yr old Kenmore dryer as well. Both units are like new now. He was exceptional and had complete confidence in his abilities. Abdul is definitely an asset to A&E/Sears services…

PAULETTE S, RNCHO MURIETA, CA

Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.

Sears Home Services on January 03, 2023

Excellent Service!!!!!
January 03, 2023
Overall rating

Abdul came at stated time and stayed 3 hrs. He repaired my 25 yr old Kenmore washing machine expertly. He had the two parts and explained what was involved. Had complete confidence in him. He also did maintenance on my 25 yr old Kenmore dryer and removed lots of lint. Because of an accident I had, Abdul even cleaned up under appliances and around the floor which I couldn't do. I hirely recommend his expertise, reasonable price, and thoroughness. And would definitely call him and A&E services/Sears again.

PAULETTE S, RNCHO MURIETA, CA

Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears, and hope you recommend us to your friends and family.

Sears Home Services on January 03, 2023

Excellent service
October 25, 2022
Overall rating

Lawson was tech for HVAC (heater) annual service. He not only did great work but went the 'extra mile'. Very helpful man! Great listening skills and willing attitude! Really a stand-out employee!

ROBIN E, SACRAMENTO, CA

Customer service response - Dear Robin, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.

Sears Home Services on October 25, 2022

Average Rating: 4.1/5 (452 reviews)

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