1601 Arden Way Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (749 reviews)

Rani I

November 27, 2024

Mohammed - my repair man - was great! He replaced a part that was on his truck based on the serial number of my stove and electronic Q&A provided in advance. The administration office just needs to improve. My husband should have been removed as a contact but was getting early morning notifications. Also the credit card data I supplied with my service request did not work.

Source: Google

Customer service response - Thank you for your 5-star review, Rani! We're glad to hear Mohammed provided great service. We appreciate your feedback on the administrative issues and will work to improve them.

Sears Home Services on November 27, 2024

muel N

November 27, 2024

Mohammed was great. He was able to fix what the two previous technicians couldn’t do

Source: Google

Customer service response - Thank you for your 5-star review! We're glad to hear Mohammed was able to resolve the issue for you.

Sears Home Services on November 27, 2024

Stacey K

November 26, 2024

Very nice

Source: Google

Customer service response - Thank you for your 5-star review, Stacey! We're glad to hear you had a positive experience with our service.

Sears Home Services on November 26, 2024

Dana S

November 23, 2024

Lovely gentleman. Didn't waste time. Called with ETA. Fixed the problem. Great experience.

Source: Google

Customer service response - Thank you for your 5-star review, Dana! We're glad to hear you had a great experience with our efficient and courteous service.

Sears Home Services on November 23, 2024

Eric P

November 21, 2024

Excellent Service

Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on November 21, 2024

Willie G

November 19, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on November 19, 2024

Meagan O

November 18, 2024

Professional knowledgeable

Source: Google

Customer service response - Thank you for your 5-star review, Meagan! We're glad to hear that our service was professional and knowledgeable.

Sears Home Services on November 18, 2024

Jennifer L

November 18, 2024

Best company around I highly recommend them my dryer broke down on Saturday night. Emailed in made an appointment came out on Monday at the time, they said they would be here overall great experience, fast efficient, and very acknowledge. Got my dryer fixed less than 15 minutes.Thank you Mrs.Lopez

Source: Google

Customer service response - Thank you for your 5-star review, Jennifer! We're glad to hear you had a great experience with our fast and efficient service.

Sears Home Services on November 18, 2024

David L

November 18, 2024

Really professional very polite and fixed my dryer with no problems at all I highly recommend for everyone to check this company out Thank you David Lopez…

Source: Google

Customer service response - Thank you for your 5-star review, David! We're glad to hear that our team was professional, polite, and able to fix your dryer without any issues.

Sears Home Services on November 18, 2024

Corazon P

November 16, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on November 16, 2024

Average Rating: 4.2/5 (749 reviews)

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