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1601 Arden Way Reviews
Read reviews from customers who used our services at 1601 Arden Way
Total reviews
933
Average Rating
4.2/5
Got the job done and was on time.
Shawn L,
Customer service response - Thank you for your 5-star review, Shawn! We're glad to hear the technician got the job done and was on time.
Sears Home Services on 1746399226634
Very personable and professional
Ron P,
Customer service response - Thank you for your 5-star review, Ron! We're glad to hear the technician was personable and professional.
Sears Home Services on 1746069526504
The sears service was great and fast
Mark T,
Customer service response - Thank you for your 5-star review, Mark! We're glad to hear you were pleased with our great and fast service.
Sears Home Services on 1745972806705
First of all he was on time and very much a professional. He did a great job on the dryer and cleaned up after he was done. He showed me what was wrong and what he was going to do to fix it. Truly a great asset to your company!
Gary A,
Customer service response - Thank you for your 5-star review, Gary! We're glad to hear the technician was on time, professional, and did a great job on your dryer.
Sears Home Services on 1745977036827
My Service Technician, Madho, did a great job. I was very thorough with investigating the cause of the issue and ensuring that the correct part was ordered to make the repair. Once the part came in, unfortunately, he was not able to arrive and the estimated time, however let me know in advance to reset expectations. Once the new part was installed, he ensured that everything was working properly and gave me advice on preventative maintence to ensure the refridgerator continued to operate properly. Definitely one of the best technician's I've had.
Mark B,
Customer service response - Thank you for your 5-star review, Mark! We're glad to hear Madho was thorough, communicated well, and provided valuable advice on preventative maintenance.
Sears Home Services on 1745977028875
Jeena L,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1745363816435
Michael M,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1745298130521
I had two options: 1. To purchase parts and labor for over$700 or 2. to unplug the refrigerator and let the huge wall of ice at the back of freezer melt for a couple of days. I will have to replace many items stored in the freezer that is now well above 0 degrees if choosing option 2. However, the cost for replacement items is not nearly the cost of repairs. I chose option 2 and the technician unplugged the refrigerator for me! I’m happy with paying the diagnostic fee of $129! Thank you so much to the technician and to Sears!
Paige T,
Customer service response - Thank you for your 5-star review, Paige! We're glad to hear you were happy with the technician's advice and service.
Sears Home Services on 1744939382264
The technician was very professional.
Michael S,
Customer service response - Thank you for your 5-star review, Michael! We're glad to hear the technician was professional and communicated the issue and repair clearly.
Sears Home Services on 1744591550631
Keith was super friendly and knowledgeable. He really did his due diligence in finding the part I needed for my dryer and got me back in business on the same visit!!! He was awesome!
Christine S,
Customer service response - Thank you for your 5-star review, Christine! We're glad to hear Keith was friendly, knowledgeable, and got your dryer back in business on the same visit.
Sears Home Services on 1743641575687
