1601 Arden Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dale S
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 19, 2025
Brad B
Adam was on time and completed repair quickly and at a fair price.
Customer service response - Thank you for your 5-star review, Brad! We're glad to hear Adam was punctual and completed the repair quickly at a fair price.
Sears Home Services on May 18, 2025
Debby K
The technician that came out was great. I just wanted a maintenance done on my stove and clothes dryer. I got a text message asking me what was wrong with my appliances. It was just a virtual assistant, but I responded and said I only needed a maintenance done on it. They sent me several other text messages throughout the days before my appointment asking the same thing. Then probably three days before they sent me a My appointment and I did and they kept sending me text messages again asking me to confirm my appointment. The day before my appointment it said if you don’t confirm you could risk having your appointment canceled. They really need to do something about this. It is very annoying to get a text message and respond and it looks like you’re not responding Again, as far as my technician, he was great
Customer service response - Thank you for your 5-star review, Debby! We're glad to hear the technician was great, and we appreciate your feedback on the communication process, which we'll work to improve.
Sears Home Services on May 14, 2025
reshall G
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 14, 2025
thelma P
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 12, 2025
Belita A
Gave accurate updates still his arrival. determine the problem and fixed it quickly
Customer service response - Thank you for your 5-star review, Belita! We're glad to hear the technician provided accurate updates and resolved the issue quickly.
Sears Home Services on May 11, 2025
Deborah T
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 09, 2025
Ambi T
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 07, 2025
Elizabeth E
Great service
Customer service response - Thank you for your 5-star review, Elizabeth! We're glad to hear you were pleased with our service.
Sears Home Services on May 07, 2025
Bill S
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 07, 2025
