1601 Arden Way Reviews

Read reviews from customers who used our services at 1601 Arden Way


Total reviews

955


Average Rating

4.3/5

June 11, 2025
Overall rating

Keith was amazing - professional, courteous, and personable. He fixed the problem quickly and accurately. He did a wonderful job of communicating and was very timely. If every technician was like this there would never be a complaint ever!

Liz M,

Customer service response - Thank you for your 5-star review, Liz! We're glad to hear Keith was professional, courteous, and timely in resolving the issue.

Sears Home Services on 1749741841133

June 10, 2025
Overall rating

He was very polite. Communicated very well. Performed his task efficiently to communicating with me throughout the whole process.

Gloria S,

Customer service response - Thank you for your 5-star review, Gloria! We're glad to hear the technician was polite, communicated well, and performed the task efficiently.

Sears Home Services on 1749513913328

June 10, 2025
Overall rating

Tagmohamed k did a wonderful fantastic job repaired our sears kemore elite refrigerator works very well now

Elfred C,

Customer service response - Thank you for your 5-star review, Elfred! We're glad to hear Tagmohamed K did a wonderful job repairing your Kenmore Elite refrigerator.

Sears Home Services on 1749514328931

June 08, 2025
Overall rating

Melissa C,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1749436548478

June 08, 2025
Overall rating

My technician was great. Very informative and clearly knowledgeable about what was needed to get the AC working properly. I appreciated the thorough explanations and the professional customer service!

Skye J,

Customer service response - Thank you for your 5-star review, Skye! We're glad to hear the technician was informative, knowledgeable, and provided professional customer service.

Sears Home Services on 1749434233074

June 05, 2025
Overall rating

He went above and beyond and we are very satisfied!

Tony G,

Customer service response - Thank you for your 5-star review, Tony! We're glad to hear the technician went above and beyond and that you're very satisfied.

Sears Home Services on 1749174146775

June 05, 2025
Overall rating

Good experience

Edward H,

Customer service response - Thank you for your 5-star review, Edward! We're glad to hear you had a good experience.

Sears Home Services on 1749083081194

June 03, 2025
Overall rating

Adam was very knowledgeable. He came on time.He got to work right away. He was very Pleasant and fixed the air conditioning quickly!

Rhea A,

Customer service response - Thank you for your 5-star review, Rhea! We're glad to hear Adam was knowledgeable, punctual, and efficient in fixing your air conditioning.

Sears Home Services on 1749007211011

June 02, 2025
Overall rating

alan B,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1748915575632

June 02, 2025
Overall rating

My Technician was very nice and did a great job we are back in action with a heating microwave. Tech suggested Sears warranty as we have very high end appliances, we took his advice and signed up. Thank you.

Madeline B,

Customer service response - Thank you for your 5-star review, Madeline! We're glad to hear the technician did a great job and that you found the Sears warranty suggestion helpful.

Sears Home Services on 1748914636182

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