1601 Arden Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jeena L
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 22, 2025
Michael M
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 22, 2025
Paige T
I had two options: 1. To purchase parts and labor for over$700 or 2. to unplug the refrigerator and let the huge wall of ice at the back of freezer melt for a couple of days. I will have to replace many items stored in the freezer that is now well above 0 degrees if choosing option 2. However, the cost for replacement items is not nearly the cost of repairs. I chose option 2 and the technician unplugged the refrigerator for me! I’m happy with paying the diagnostic fee of $129! Thank you so much to the technician and to Sears!
Customer service response - Thank you for your 5-star review, Paige! We're glad to hear you were happy with the technician's advice and service.
Sears Home Services on April 17, 2025
Michael S
Very professional. Communicated well the issue and repair needed.
Customer service response - Thank you for your 5-star review, Michael! We're glad to hear the technician was professional and communicated the issue and repair clearly.
Sears Home Services on April 13, 2025
Christine S
Keith was super friendly and knowledgeable. He really did his due diligence in finding the part I needed for my dryer and got me back in business on the same visit!!! He was awesome!
Customer service response - Thank you for your 5-star review, Christine! We're glad to hear Keith was friendly, knowledgeable, and got your dryer back in business on the same visit.
Sears Home Services on April 02, 2025
Wilmer B
Courteous
Customer service response - Thank you for your 5-star review, Wilmer! We're glad to hear the technician was courteous.
Sears Home Services on March 30, 2025
bob S
Technician came out at appointed time, had part, got it installed and it worked with no leaks.
Customer service response - Thank you for your 5-star review, Bob! We're glad to hear the technician arrived on time, had the part, and completed the installation successfully.
Sears Home Services on March 24, 2025
Kelsey R
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 23, 2025
Bill M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 23, 2025
Julie P
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 23, 2025
