1601 Arden Way Reviews
Read reviews from customers who used our services at 1601 Arden Way
Total reviews
933
Average Rating
4.2/5
Tony B,
Customer service response - A big thank you, Tony, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1718330966702
Technician Keith satisfactorily repaired my kenmore elite dryer after addressing and correcting a problem from another sears tech diagnosis service trip. Keith was knowledgeable and explained in details what my dryer problem was and what had to be done to correct and fix it. Thanks Keith, you are definitely an asset to the Sears Appliance Repair Dept 👍🏽
Sherron T,
Customer service response - We're thrilled to hear about your positive experience with Keith and appreciate you acknowledging his expertise and valuable contribution to our team. Thank you for choosing us for your appliance repair needs!
Sears Home Services on 1718159228091
The technician was great. Very friendly and knowledgeable
Bien L,
Customer service response - Thank you for your kind words! We're delighted to hear our technician made your experience with us a positive one.
Sears Home Services on 1718067974324
Jenny W,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1718079298206
Very pleasant service man. Pretty fast and accurate. Great customer service. It was definitely a pleasure!
Manndie E,
Customer service response - Thank you for sharing your positive experience with us; we're thrilled to hear you were satisfied with our service and our team's efficiency! Your feedback is greatly appreciated.
Sears Home Services on 1717601389776
The Technician was very professional, very nice, and has shared very informative information.
Merly D,
Customer service response - Thank you for your feedback. We're delighted to hear about your positive experience with our technician.
Sears Home Services on 1717601433476
Well, it turned out there was nothing wrong with my microwave. I tried to warm a cup of coffee yesterday but it did not get warm. However today while the repairman was here, I was able to warm a cup of water and the microwave worked fine. I don't know what happened.
Joseph D,
Customer service response - Thank you for sharing your experience; we're relieved to hear your microwave is functioning again, even though the issue resolved itself unexpectedly. We're here if you need us in the future!
Sears Home Services on 1717412085349
Technician was very respectful and he also showed up to our house which was a plus. It is May 5th and Sears Technician Keith NO SHOWED 5 times since April 5th. Sears had been canceling our appointments with no explanation up until now. Finally a Rep escalated our service to urgent which maybe why we were not canceled. We may cancel Sears Protection if this happens again. Thank you Technician Russell for showing up.
George D,
Customer service response - We're thrilled to hear our technician was able to effectively address and repair your Kenmore Dryer issues; your satisfaction is our top priority. Thank you for sharing your positive experience!
Sears Home Services on 1717412298178
Marva D,
Customer service response - A big thank you, Marva, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1717413500182
Ray P,
Customer service response - Thank you so much for the fantastic 5-star rating, Ray! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1717403306712