1601 Arden Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jenny W
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 10, 2024
Manndie E
Very pleasant service man. Pretty fast and accurate. Great customer service. It was definitely a pleasure!
Customer service response - Thank you for sharing your positive experience with us; we're thrilled to hear you were satisfied with our service and our team's efficiency! Your feedback is greatly appreciated.
Sears Home Services on June 05, 2024
Merly D
The Technician was very professional, very nice, and has shared very informative information.
Customer service response - Thank you for your feedback. We're delighted to hear about your positive experience with our technician.
Sears Home Services on June 05, 2024
Joseph D
Well, it turned out there was nothing wrong with my microwave. I tried to warm a cup of coffee yesterday but it did not get warm. However today while the repairman was here, I was able to warm a cup of water and the microwave worked fine. I don't know what happened.
Customer service response - Thank you for sharing your experience; we're relieved to hear your microwave is functioning again, even though the issue resolved itself unexpectedly. We're here if you need us in the future!
Sears Home Services on June 03, 2024
George D
Technician was very respectful and he also showed up to our house which was a plus. It is May 5th and Sears Technician Keith NO SHOWED 5 times since April 5th. Sears had been canceling our appointments with no explanation up until now. Finally a Rep escalated our service to urgent which maybe why we were not canceled. We may cancel Sears Protection if this happens again. Thank you Technician Russell for showing up.
Customer service response - We're thrilled to hear our technician was able to effectively address and repair your Kenmore Dryer issues; your satisfaction is our top priority. Thank you for sharing your positive experience!
Sears Home Services on June 03, 2024
Marva D
Customer service response - A big thank you, Marva, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 03, 2024
Ray P
Customer service response - Thank you so much for the fantastic 5-star rating, Ray! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 03, 2024
John O
The technician was courteous and seemed to be very competent. He fixed the problem with the washing machine.
Customer service response - We're glad to hear our technician provided competent and courteous service, fixing your washing machine issue. Thank you for sharing your positive experience!
Sears Home Services on June 03, 2024
susan B
Timely, very professional & should a something else with all or any of my Kenmore products. I would specifically request him for assistance. Warmly, Susan Barton 🌟🌟🌟🌟🌟🌟👍😊
Customer service response - Thank you, Susan, for your wonderful feedback and strong endorsement of our service. We're thrilled to be your go-to for any Kenmore repairs and look forward to assisting you again!
Sears Home Services on June 03, 2024
Gracie S
Professional, very nice, very fast and gave me great advice!
Customer service response - Thank you for your kind words! We're thrilled to hear you had a positive experience and found our advice helpful.
Sears Home Services on May 31, 2024
