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1601 Arden Way Reviews
Read reviews from customers who used our services at 1601 Arden Way
Total reviews
955
Average Rating
4.3/5
Technician was very respectful and he also showed up to our house which was a plus. It is May 5th and Sears Technician Keith NO SHOWED 5 times since April 5th. Sears had been canceling our appointments with no explanation up until now. Finally a Rep escalated our service to urgent which maybe why we were not canceled. We may cancel Sears Protection if this happens again. Thank you Technician Russell for showing up.
George D,
Customer service response - We're thrilled to hear our technician was able to effectively address and repair your Kenmore Dryer issues; your satisfaction is our top priority. Thank you for sharing your positive experience!
Sears Home Services on 1717412298178
Marva D,
Customer service response - A big thank you, Marva, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1717413500182
Ray P,
Customer service response - Thank you so much for the fantastic 5-star rating, Ray! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1717403306712
The technician was courteous and seemed to be very competent. He fixed the problem with the washing machine.
John O,
Customer service response - We're glad to hear our technician provided competent and courteous service, fixing your washing machine issue. Thank you for sharing your positive experience!
Sears Home Services on 1717402670413
Timely, very professional & should a something else with all or any of my Kenmore products. I would specifically request him for assistance. Warmly, Susan Barton 🌟🌟🌟🌟🌟🌟👍😊
susan B,
Customer service response - Thank you, Susan, for your wonderful feedback and strong endorsement of our service. We're thrilled to be your go-to for any Kenmore repairs and look forward to assisting you again!
Sears Home Services on 1717402522171
Professional, very nice, very fast and gave me great advice!
Gracie S,
Customer service response - Thank you for your kind words! We're thrilled to hear you had a positive experience and found our advice helpful.
Sears Home Services on 1717136517059
Adam was very pleasant and very knowledgeable of his craft. I am very pleased with his service and professionalism.
T G,
Customer service response - Thank you for sharing your positive experience with Adam's service and professionalism. We're thrilled to hear you were pleased with his work.
Sears Home Services on 1717396647602
Conrad was very knowledgeable and efficient. He was able to diagnose and repair the issue with my washer. He also provided preventative maintenance on my dryer. Conrad was very friendly, courteous and careful not to damage the floor with the tools and parts. He explained what was the problem with the washer before performing the repair. He promptly cleaned the area when the service was completed.
Darlena Y,
Customer service response - Thank you for your review and recognizing Conrad’s dedication to providing knowledgeable and efficient service. We're thrilled he could help with your washer and offer preventative maintenance for your dryer.
Sears Home Services on 1716965898799
Professional service technician replaced my Samsung ice maker in 1 hour, works great
John M,
Customer service response - Thank you for sharing your positive experience; we're thrilled to hear your Samsung ice maker is working great after our technician's visit. We appreciate your feedback and look forward to assisting you in the future.
Sears Home Services on 1716876584229
Frank T,
Customer service response - A big thank you, Frank, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1716454957017
