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1601 Arden Way Reviews
Read reviews from customers who used our services at 1601 Arden Way
Total reviews
958
Average Rating
4.3/5
The Sears technician did a good job in inspecting and making sure that my Kenmore refrigerator was operating properly.
Delvin R,
Customer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your tech was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on 1639483200000
Washer suddenly stopped working, no power. Repair guy checked and gave me 3 options: a $600+ part, a new washer, or try something that he heard worked for a different customer. The third option worked! Grateful to have been given all options! Also, the Sears homeowners warranty was mentioned, which I will look into.
Patti F,
Customer service response - Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!
Sears Home Services on 1639483200000
Thorough repair of a water leak. Not a cheap repair, but a bargain compared to a new refrigerator! I'm pleased.
John B,
Customer service response - Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!
Sears Home Services on 1639483200000
Mona W,
Customer service response - Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!
Sears Home Services on 1639483200000
Repairman after several unsuccessful others appears to have found the source of the problem, which was an incorrect positioning of our hose to the drain. Time will tell.
Alvin S,
Customer service response - Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!
Sears Home Services on 1639483200000
The same repairman who diagnosed the problem and ordered the parts returned to replace the failed parts and did so without hesitating and cleaned up after himself. All the new parts worked and corrected to problems of not defrosting and the increased freezer.
William P,
Customer service response - Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!
Sears Home Services on 1639483200000
Russ was professional, thorough, and gave us a clear picture of what we would be looking at in terms of repairs. .
Melissa Q,
Customer service response - Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!
Sears Home Services on 1639483200000
I was pleased with today’s service by Avi at Sears. Not only did he complete an annual cooktop evaluation (in mint condition still), a fire hazard with our old dryer was noted and, with permission and being upfront about a very reasonable charge, corrected. After discussion for our home, I ended up purchasing Sears’ appliance warranty. No pressure. Financially in my best interests. I also felt reassured about the ongoing value of our 30-year workhorse refrigerator and washer and dryer!
Susan G,
Customer service response - Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!
Sears Home Services on 1639483200000
Yee was a pleasure to work with today. He provided a great service, repaired the refrigerator, and would highly recommend him to others. He was prompt, thorough and polite. Overall, great service.
Dave P,
Customer service response - Thank you {Dave Paulson}for your 5-star rating! We thank you for your business and look forward to serving you again in the future.
Sears Home Services on 1671019200000
Marcia J,
Customer service response - Dear Marcia, Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!
Sears Home Services on 1671019200000
