1601 Arden Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Zach B
This is a dumb review cause the place doesn't exist.
Val O
They misrepresent that the appliance store is open on Arden Way which it is not.
Customer service response - Thank you for taking the time to bring this to our attention, Val. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on March 06, 2024
Kelly S
Customer service response - Hi, Kelly, we are sorry to see we didn't meet your expectations with Sears Appliance Repair. If you would like to provide us with more details, we would be happy to hear anything we can do to ensure you have a better experience next time. Please send us a direct message at Facebook.com/SearshomeServices/.
Sears Home Services on January 28, 2024
TT F
Sears inflated a $300 repair to $1000+ estimate. Needless to say - I’ll never call Sears again for any appliance repair
Customer service response - Thank you, TT, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on January 22, 2024
Sandhu T
Customer service response - Hi, Sandhu, we are sorry to see we didn't meet your expectations with Sears Appliance Repair. If you would like to provide us with more details, we would be happy to hear anything we can do to ensure you have a better experience next time. Please send us a direct message at Facebook.com/SearshomeServices/.
Sears Home Services on February 05, 2024
Paula S
He came and didn’t do a good job at explaining the issue and we need to have the tech come back
Customer service response - Thank you for taking the time to bring this to our attention, Paula. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on February 08, 2024
Iqbal B
Customer service response - Thank you, Iqbal, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with us. If you would please message us with the name, address, and phone number that is associated with this issue to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. Please reference this review in your message, thank you
Sears Home Services on September 16, 2021
Joetta C
Customer service response - Dear Joetta, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on August 24, 2021
Alex G
Customer service response - Alex, we are sorry to see that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message with the name, address, and phone number associated with the issue at hand to our Sears Home Services Facebook page at, https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on May 16, 2022
Griselda R
My ice maker is still not functioning
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on February 07, 2024
