1191 Galleria Blvd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (472 reviews)
Washing Machine
October 04, 2023
Overall rating

We have had Logan at our residence for a prior service, he has not changed a bit! He is respectful, explains the situation and works hard to resolve the problems.

Michael S, Roseville, CA

Russell knows his stuff
October 03, 2023
Overall rating

Russell came in and saw the parts the previous guy who came out had ordered and took the washer apart and listened to the sound and checked the cycles over and over. He said that's not it. Let me see if I have the part you need in my truck. Thank goodness he did. He had it fixed in no time. Glad he knew his stuff. Now getting a technician out here was another story. 2 no shows before him. Started this process on 9-19 and completed today 10-3. So glad Russell had the knowledge to fix my washer. Thank you Russell. Good job

Susan L, Rocklin, CA

Friendly service
October 03, 2023
Overall rating

John provided great service. He called ahead and gave me a time frame for his arrival. He is very knowledgeable about my washer and dryer. He explained what he would do and was very efficient in completing his tasks. He was very thorough. I appreciate his friendly, competent service.

Elaine W, Auburn, CA

Ronald J
October 02, 2023
Overall rating

Showed up on time, very pleasant and explained to us how everything worked….very knowledgeable.

Elroy H, Lincoln, CA

Great service and communication
October 02, 2023
Overall rating

Kept me posted on his arrival time and arrived in the time he said he would. Fixed the problem with the dishwasher.

Helen S, Grass Valley, CA

Happy Customer
October 02, 2023
Overall rating

He was extremely courteous and informative as well as punctual

Stan E, Roseville, CA

Amazing
October 01, 2023
Overall rating

Right away he knew what the first tech did wrong! And fixed it!

Diane A, Roseville, CA

Dryer fitting tightening
September 29, 2023
Overall rating

John did when he cried to remedy any situation with the appliance, however, the issue may be with the ducting

Cydney R, Grass Valley, CA

Service for dryer
September 29, 2023
Overall rating

Having John as the Service provider was a real pleasure. He diagnosed the problem with the dryer and installed it . John was friendly and helpful. Thank you

Daphne L, Auburn, CA

Service review
September 29, 2023
Overall rating

John was professional and friendly. He was careful when moving my range, making sure he didn't scratch anything. He provided an explanation of what was not working appropriately and what he did to repair it.

Lisa G, Auburn, CA

Average Rating: 4.8/5 (472 reviews)