2300 Hilltop Mall Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lina C
Bobby was kind and friendly. He seemed to know what he was doing and completed the checks in a timely manner.
Customer service response - Thank you for your feedback, Lina! We're happy to hear Bobby's kindness and expertise led to a timely completion of the checks.
Sears Home Services on March 16, 2025
Jeff D
Patricio did a great job of fixing my oven and replacing the thermostat and igniter. He was quick and efficient, explained things well, and is very pleasant.
Customer service response - Thank you for your feedback, Jeff! We're happy to hear Patricio's quick and efficient service, along with his clear explanations, made for a pleasant experience.
Sears Home Services on March 16, 2025
Dave S
Very reliable and professional. Knew exactly what was needed. Great follow up as well.
Customer service response - Thank you for your feedback, Dave! We're happy to hear you appreciated our reliable and professional service, as well as the great follow-up.
Sears Home Services on March 12, 2025
Anne B
My technician was great and seemingly fixed the dryer! I was so happy to be able to wash and dry the towels!
Customer service response - Thank you for your feedback, Anne! We're happy to hear your technician was able to fix the dryer, allowing you to wash and dry your towels.
Sears Home Services on March 12, 2025
Jonie E
Professional service representative. Kept the work area clean. Respectful and explained what needs to be done.
Customer service response - Thank you for your feedback, Jonie! We're happy to hear you appreciated the professional service, cleanliness, and clear communication from our representative.
Sears Home Services on March 12, 2025
Michael W
Competent, Communicative and Courteous He hit all.three C’s!
Customer service response - Thank you for your feedback, Michael! We're happy to hear you appreciated our competent, communicative, and courteous service.
Sears Home Services on March 12, 2025
Joyce J
Prompt, polite, and efficient
Customer service response - Thank you for your feedback, Joyce! We're happy to hear you appreciated our prompt, polite, and efficient service.
Sears Home Services on March 11, 2025
Meika R
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on February 20, 2025
Maria S
I was having a problem with my trash compactor, it stopped in the middle of a compression cycle. My technician, Ambrosio was able to locate and identify the problem, ordered new parts, replaced them, lubricated the compactor and now it works great . Ambrosio is a tentative, competent employee. A service call well done! Thank you!
Customer service response - Hi , thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.
Sears Home Services on January 27, 2025
Cynthia T
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 26, 2025
