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802-552-4364
2300 Hilltop Mall Rd Reviews
Read reviews from customers who used our services at 2300 Hilltop Mall Rd
Total reviews
494
Average Rating
4.6/5
Great customer service
Cassandra C,
Customer service response - Thank you for your feedback, Cassandra! We're glad to hear you received great customer service.
Sears Home Services on 1794264621963
tony F,
Customer service response - Thank you for the amazing 5-star review, Tony! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1793854313113
came on time, polite, helpful, did the job well.
Alison W,
Customer service response - Thank you for your feedback, Alison! We're glad to hear our technician was on time, polite, and helpful in completing the job well.
Sears Home Services on 1793836552081
Patricio was great, he came during the window time slot he said he would, called ahead and quickly addressed the issue, additionally showed me what we were doing incorrectly with the dishwasher and showed me how to prevent this issue moving forward.
Bart D,
Customer service response - Thank you for your feedback, Bart! We're glad to hear Patricio was punctual, addressed the issue quickly, and provided helpful advice on preventing future problems with your dishwasher.
Sears Home Services on 1793132915787
Marissa T,
Customer service response - Thank you for the amazing 5-star review, Marissa! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1792557791285
Sunshineloves2sing,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1792172769129
The technicians arrived on time and demonstrated professionalism and knowledgeable on their task given to them.
Vernon M,
Professionally done, thank u. Lets hope we don’t need another service call.
Ross P,
Customer service response - Thank you for your feedback, Ross! We're glad to hear the service was professionally done, and we hope everything continues to run smoothly for you.
Sears Home Services on 1790113659537
jay M,
Customer service response - Thank you for the amazing 5-star review, Jay! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789851787393
Leana B,
Customer service response - Thank you for the amazing 5-star review, Lena! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789680817172
Mary B,
Customer service response - Thank you for the amazing 5-star review, Mary! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789415729448
Very through and courteous. Fixed my dryer.
johnny A,
Customer service response - Thank you for your feedback, Johnny! We're glad to hear you found the service thorough and courteous, and that your dryer was fixed.
Sears Home Services on 1789345993668
Excellent service experience - great communications - both technicians were very professional and carefully explained the work they were doing - double checked their own work and left the workspace clean with everything back in place - we have every confidence that the problem was property diagnosed and remedied.
Alec B,
Customer service response - Thank you for your feedback, Alec! We're glad to hear you had an excellent service experience and that the technicians were professional and thorough.
Sears Home Services on 1788988658513
The technician was very knowledgeable and he did a great job thank you
Noor K,
Customer service response - Thank you for your feedback, Noor! We're glad to hear the technician was knowledgeable and did a great job.
Sears Home Services on 1788626799916
Mary G,
Customer service response - Thank you for the amazing 5-star review, Mary! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788544494493
Excellent
Manuel J,
Customer service response - Thank you for your feedback, Manuel! We're glad to hear you had an excellent experience with our service.
Sears Home Services on 1788295278083
Wing L,
Customer service response - Thank you for the amazing 5-star review, Wing Mui! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788280697879
The maintenance worker was great. Quick, efficient and professional.
Mieasha H,
Customer service response - Thank you for your feedback, Mieasha! We're glad to hear the maintenance worker was quick, efficient, and professional.
Sears Home Services on 1787956303839
Although my washer was ultimately not repaired during this visit, I still wanted to give the Sears Home Services technician a 5 star review because the service he personally provided was excellent. Alvin was kind, knowledgeable, professional, and very easy to communicate with I especially appreciated that he explained what he was doing throughout the visit and kept me informed along the way rather than leaving me wondering what was happening. He was also very respectful of our home, had a warm smile and pleasant demeanor, and made the entire experience positive despite the fact that the repair could not be completed. His professionalism and customer service were absolutely appreciated. Thank you for the excellent service.
Olisha H,
Customer service response - Thank you for your feedback, Olisha! We're glad to hear Alvin provided excellent service, kept you informed, and made the experience positive despite the repair not being completed.
Sears Home Services on 1787705566510
Sears Service arrived on time, and the dishwasher is fixed! Friendly technician. Price per contract was zero after $100 deductible.
Lynne E,
Customer service response - Thank you for your feedback, Lynne! We're glad to hear the service was timely, the dishwasher is fixed, and you had a friendly technician.
Sears Home Services on 1787344851002
R M,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787216836646
This was the 4th technician to come out and FINALLY the issue was resolved. Technician was prompt, kind, and got the job done.
Danielle S,
Customer service response - Thank you for your feedback, Danielle! We're glad to hear the technician was prompt, kind, and finally resolved the issue for you.
Sears Home Services on 1786728976396
My tech was very pleasant. He listened to my concerns and addressed them appropriately. Most important, he got my dishwasher working again! Thank you.
Cynthia D,
Customer service response - Thank you for your feedback, Cynthia! We're glad to hear the technician was pleasant, attentive, and got your dishwasher working again.
Sears Home Services on 1786648951771
Eugene was a very nice service technician and he knew what had to be done to make things right.
Rick S,
Customer service response - Thank you for your feedback, Rick! We're glad to hear Eugene was nice and knew exactly what needed to be done.
Sears Home Services on 1786488307813
Jessica G,
Customer service response - Thank you for the amazing 5-star review, Jessica! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786081018627
