2300 Hilltop Mall Rd Reviews

Read reviews from customers who used our services at 2300 Hilltop Mall Rd


Total reviews

453


Average Rating

4.6/5

May 14, 2026
Overall rating

Our technician was great!

Ninoska A,

Customer service response - Thank you for your feedback, Ninoska! We're glad to hear your technician was great.

Sears Home Services on 1778790059855

May 13, 2026
Overall rating

Patrick and his partner were able to install the replacement piece without any issues. They cleaned up the area and did an amazing job. Thank you !

Eric C,

Customer service response - Thank you for your feedback, Eric! We're glad to hear Patrick and his partner installed the replacement piece smoothly and left the area clean.

Sears Home Services on 1778697421897

May 04, 2026
Overall rating

Maria was so friendly and helpful. Couldn’t have asked for a better repair person!

Shawna G,

Customer service response - Thank you for your feedback, Shawna! We're glad to hear Maria was friendly and helpful during your repair.

Sears Home Services on 1777986235778

May 01, 2026
Overall rating

The tech was professional, friendly, and efficient

ac A,

Customer service response - Thank you for your feedback! We're glad to hear the tech was professional, friendly, and efficient.

Sears Home Services on 1777673477372

April 30, 2026
Overall rating

Alvin was wonderful. Very helpful and informative. However the AI experience was not good. I advised the bot that sent me the confirmation that they had the wrong address. It replied that the tech would confirm upon arrival. Well he didn’t arrive for hours because he was in Daly City instead of El Cerrito. Ugh

Thomas E,

Customer service response - Thank you for your feedback, Thomas! We're glad to hear Alvin was wonderful, helpful, and informative, and we apologize for the inconvenience caused by the AI address issue.

Sears Home Services on 1777581182953

April 28, 2026
Overall rating

My Technician was patient and understanding. Thank you.

vanessa S,

Customer service response - Thank you for your feedback, Vanessa! We're glad to hear the technician was patient and understanding.

Sears Home Services on 1777419764610

April 28, 2026
Overall rating

K M,

Customer service response - Thank you for the amazing 5-star review, K Moore! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777410453135

April 27, 2026
Overall rating

Thomas H,

Customer service response - Thank you for the amazing 5-star review, Thomas! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777329511705

April 24, 2026
Overall rating

kristine C,

Customer service response - Thank you for the amazing 5-star review, Kristine! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776990675028

April 23, 2026
Overall rating

Kristine C,

Customer service response - Thank you for the amazing 5-star review, Kristine! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776990675172

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