2300 Hilltop Mall Rd Reviews
Read reviews from customers who used our services at 2300 Hilltop Mall Rd
Total reviews
456
Average Rating
4.6/5
He is very knowledgeable and find out the problem and fixed the issue which is the air leak through the door and replaced it. For the last time technician I suggested to him that the problem is from the door air leak, don't tell me about my job and he become offensive. He tried his best but, with out adequate knowledge. I wish if he listened to me and replaced the door maybe this problem shouldn't happen again. I hope this maintenance resolve the issue permanently. Thank you for your service Lukas
Lukas G,
Customer service response - Thank you for your feedback, Lukas! We're happy to hear the technician's knowledge helped resolve the air leak issue, and we hope this maintenance keeps your appliance running smoothly.
Sears Home Services on 1760316493834
My technician was knowledgeable and friendly. He had very good customer service. The technician had no control over the price for the repairs.
Chansell G,
Customer service response - Thank you for your feedback, Chansell! We're happy to hear the technician's knowledge and friendliness made for a positive experience, and we appreciate your understanding regarding repair pricing.
Sears Home Services on 1760316489682
Reynaldo G,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1760317085897
Arthur F,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1760061095451
The Sears technician was very nice and knowledgeable. He replace the gasket lining on the refrigerator door very neat and quick.
Martha J,
Customer service response - Thank you for your feedback, Martha! We're happy to hear the technician's knowledge and efficiency made for a positive experience with your refrigerator repair.
Sears Home Services on 1760059496274
Great evaluation and advice for our aging refrigerator. It was so worth it to have an experienced expert thoroughly check everything, and advise us. We were going to get a new refrigerator, but we like our old one and after learning what we can do to keep it going we are so happy to keep our old one going!
Tom B,
Customer service response - Thank you for your feedback, Tom! We're happy to hear our expert's evaluation and advice helped you make an informed decision about keeping your refrigerator.
Sears Home Services on 1759370680958
Professional , personable and very helpful. Maria quickly diagnosed the problem, provided a solution and offered some suggestions to help keep my oven in shape.
Carla S,
Customer service response - Thank you for your feedback, Carla! We're happy to hear Maria's professionalism and helpfulness made for a positive experience, and that she provided valuable solutions and suggestions for your oven.
Sears Home Services on 1759192872635
Very thorough and considerate
Miriam G,
Customer service response - Thank you for your feedback, Miriam! We're happy to hear you had a thorough and considerate service experience with us.
Sears Home Services on 1759191975328
Very experienced technician, clearly, so I am confident this problem is now fixed, but it took six months and Sears repeatedly cancelled/rescheduled appointments among other problems.
Julie B,
Customer service response - Thank you for your feedback, Julie! We're happy to hear the technician's experience gave you confidence in the repair, and we apologize for the scheduling issues you faced.
Sears Home Services on 1758845554806
Jeanne J,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1758504162376