2300 Hilltop Mall Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sharon C
The technician was awesome. He was knowledgeable about the needed repairs helped me to discard the old parts and was very congenial.
Customer service response - Thank you for your feedback, Sharon! We're happy to hear the technician's knowledge and congeniality made for an awesome experience.
Sears Home Services on March 30, 2025
Zoe E
Patrick was great! Efficient, explained things well. Nice work!
Customer service response - Thank you for your feedback, Zoe! We're happy to hear Patrick's efficiency and clear explanations contributed to a positive experience.
Sears Home Services on March 25, 2025
George L
Patricio was the height of professionalism. He had to visit twice because we had to special order parts to fix my dishwasher. Fortunately he was assigned to the follow-up visit because he was aware of the machine and what I needed. Once we had the parts in hand he quickly got it running, and even gave us a tutorial in how to keep it maintained with regular cleaning cycles to prevent future problems!
Customer service response - Thank you for your feedback, George! We're happy to hear Patricio's professionalism and thorough service, including the helpful maintenance tips, made for a positive experience.
Sears Home Services on March 25, 2025
G (
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 25, 2025
Marjorie P
He was great!
Customer service response - Thank you for your feedback, Marjorie! We're happy to hear you had a great experience.
Sears Home Services on March 23, 2025
Lina C
Bobby was kind and friendly. He seemed to know what he was doing and completed the checks in a timely manner.
Customer service response - Thank you for your feedback, Lina! We're happy to hear Bobby's kindness and expertise led to a timely completion of the checks.
Sears Home Services on March 16, 2025
Jeff D
Patricio did a great job of fixing my oven and replacing the thermostat and igniter. He was quick and efficient, explained things well, and is very pleasant.
Customer service response - Thank you for your feedback, Jeff! We're happy to hear Patricio's quick and efficient service, along with his clear explanations, made for a pleasant experience.
Sears Home Services on March 16, 2025
Dave S
Very reliable and professional. Knew exactly what was needed. Great follow up as well.
Customer service response - Thank you for your feedback, Dave! We're happy to hear you appreciated our reliable and professional service, as well as the great follow-up.
Sears Home Services on March 12, 2025
Anne B
My technician was great and seemingly fixed the dryer! I was so happy to be able to wash and dry the towels!
Customer service response - Thank you for your feedback, Anne! We're happy to hear your technician was able to fix the dryer, allowing you to wash and dry your towels.
Sears Home Services on March 12, 2025
Jonie E
Professional service representative. Kept the work area clean. Respectful and explained what needs to be done.
Customer service response - Thank you for your feedback, Jonie! We're happy to hear you appreciated the professional service, cleanliness, and clear communication from our representative.
Sears Home Services on March 12, 2025
