2300 Hilltop Mall Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Joyce J
Prompt, polite, and efficient
Customer service response - Thank you for your feedback, Joyce! We're happy to hear you appreciated our prompt, polite, and efficient service.
Sears Home Services on March 11, 2025
Meika R
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on February 20, 2025
Maria S
I was having a problem with my trash compactor, it stopped in the middle of a compression cycle. My technician, Ambrosio was able to locate and identify the problem, ordered new parts, replaced them, lubricated the compactor and now it works great . Ambrosio is a tentative, competent employee. A service call well done! Thank you!
Customer service response - Hi , thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.
Sears Home Services on January 27, 2025
Cynthia T
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 26, 2025
Susan S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 26, 2025
Keasha I
Patricio arrived on time within the time frame he gave. He confirm the issue & was able to make the repair that same day. He was nice and professional!
Customer service response - Thank you for your feedback, Keasha! We're happy to hear Patricio's punctuality and professionalism led to a same-day repair.
Sears Home Services on January 19, 2025
Z. L
Ambrocio D made this Frigidaire dryer's repair an absolute pleasure to watch and experience. During his first visit, he disassembled the drier, located the root cause of the grinding noises, identified all the parts needed, expedited the ordering of the 4 parts so that they are ready to go for the second visit. During his second visit, he meticulously performed the work needed to install the replacement parts, and tested the drier to make sure there is no longer any grinding noises, and it is heating up as it should. I cannot thank him enough for the excellent work he demonstrated. I wish all technicians were as good as he is. Thank you again, Ambrocio D!
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 01, 2025
elias W
They got it done -good communication good value
Customer service response - Thank you for your feedback, Elias! We're happy to hear you appreciated the good communication and value of our service.
Sears Home Services on January 01, 2025
Bill W
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 19, 2024
Mark H
The technician was polite, friendly, funny and engaging. He repaired our appliance perfectly and quickly.
Customer service response - Thank you for your feedback, Mark! We're happy to hear that the technician's friendly and engaging service led to a perfect and quick repair.
Sears Home Services on December 15, 2024
