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802-552-4364
2300 Hilltop Mall Rd Reviews
Read reviews from customers who used our services at 2300 Hilltop Mall Rd
Total reviews
455
Average Rating
4.6/5
Nick found the issue quickly and resolved it. He suggested that I purchase a warranty covering all of my appliances, including brands that are not Kenmore. It made sense, because this was the second time that I my dishwasher serviced within 2 months. I received a discount on this service from signing up and did not feel any pressure to do it. I've had great luck with my appliances not breaking down since 2006 and love the Kenmore brand!
Robin T,
Customer service response - Thank you for your feedback! We're glad Nick was able to assist effectively and that our warranty suggestion was helpful to you.
Sears Home Services on 1718596496357
The technicians arrived as scheduled. They were professional, courteous, and respectful of the property. I particularly appreciate that they listened to my concerns and provided me with a reasonable explanation(s) as to what was happening with my appliance and options available.
MrRon B,
Customer service response - Thank you for taking the time to highlight our technicians' professionalism and respect for your property. We're glad they could effectively address your concerns and provide you with satisfactory solutions.
Sears Home Services on 1718675879933
wayne,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1718160418682
Technician Joseph R. was knowledgeable, efficient and polite. We were very pleased with the service on our dryer!
Mary B,
Customer service response - Thank you for your kind words about Joseph R. and the dryer service; we're thrilled you were pleased with his work. Your satisfaction is our top priority!
Sears Home Services on 1717412144397
Ivan S,
Customer service response - A big thank you, Ivan, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1717403839042
Patricio not only diagnosed the problem, ordered the suspect part, and set up a follow up visit, but when he had time before our follow-up appointment, he contacted us to see if the replacement part was received AND if we wanted him to come two weeks earlier. We emphatically said ‘yes’ and he was over at the window of time he indicated and promptly installed the new oven part and changed out the light bulbs. We were extremely satisfied with his professionalism and follow-up and would highly recommend him for any appliance repair.
Charles V,
Customer service response - Thank you for your kind review! We're thrilled to hear about your positive experience with Patricio and look forward to serving you again in the future.
Sears Home Services on 1717137329146
Very hospitable and efficient with our time. Hopefully the issue is fixed, it has been over a year trying to get our fridge fixed!
Brenda M,
Customer service response - Thank you for acknowledging our hospitality and efficiency. We're glad to hear your fridge issue might finally be resolved after such a long time.
Sears Home Services on 1717137474570
Vera L,
Customer service response - Thank you so much for the fantastic 5-star rating, Vera! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1716880618971
The technician Nick did a great job.
Brion B,
Customer service response - Thank you for acknowledging Nick's hard work. We're thrilled to hear he did a great job!
Sears Home Services on 1716882217945
Patrick was the best technician ever. He was so thorough and professional. so glad I called sears instead of anyone else
Audrey B,
Customer service response - Thank you for your kind words and for choosing our service for your appliance repair needs. We're delighted to hear about your positive experience with Patrick!
Sears Home Services on 1716882255398
