2300 Hilltop Mall Rd Reviews
Read reviews from customers who used our services at 2300 Hilltop Mall Rd
Total reviews
453
Average Rating
4.6/5
Manny was extremely professional and cordial. He was on time and communicated his arrival time in advance. He went above and beyond in assisting with an issue with a missing parts order.
Kimberly B,
Customer service response - Thank you for your feedback, Kimberly! We're happy to hear Manny's professionalism and communication made for a positive experience, and that he went above and beyond to assist with your issue.
Sears Home Services on 1773015622719
It took the repairman only 5 minutes to fix the problem. When I signed up for the repair, I understood it would cost $129 but the repairman said no the cost was $179.
Betta C,
Customer service response - Thank you for your feedback, Betta! We're happy to hear the repair was quick, but we apologize for the confusion regarding the cost. Please contact us directly to clarify any billing concerns.
Sears Home Services on 1773015622733
Asia N,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1772670389609
Susan B,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1772419955774
Perfect experience. Professional and courteous got the dishwasher working again.
Sonia F,
Customer service response - Thank you for your feedback, Sonia! We're happy to hear you had a perfect experience and that your dishwasher is working again.
Sears Home Services on 1772419717580
Nice guy , look up model number and total us the parts are not available
Daniel H,
Customer service response - Thank you for your feedback, Daniel! We're happy to hear you had a positive experience with our technician, even though the parts were not available.
Sears Home Services on 1772419717568
The technician was fast and easy to have in the house. He did a great job. Unfortunately the dryer did not continue to work once there was a load of clothes. I am hoping Raul will come back and fix our dryer.
Greg L,
Customer service response - Thank you for your feedback, Greg! We're happy to hear the technician's fast and easy service made for a great experience.
Sears Home Services on 1772155761140
Vikram was excellent! Our electric dryer was fixed in one visit. It needed a new fuse and heating element.
Jeremy Q,
Customer service response - Thank you for your feedback, Jeremy! We're happy to hear Vikram's excellent service got your electric dryer fixed in one visit.
Sears Home Services on 1772155904970
Tammy B,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1771808140805
Friendly, efficient and thorough service. Highly recommend!
Katharine H,
Customer service response - Thank you for your feedback, Katharine! We're happy to hear you found our service friendly, efficient, and thorough.
Sears Home Services on 1771370813670