2300 Hilltop Mall Rd Reviews
Read reviews from customers who used our services at 2300 Hilltop Mall Rd
Total reviews
455
Average Rating
4.6/5
Garry was very efficient very quick. Did a good job. But it was four hours late . Not his fault I’m blame it on the company. And I paid way too much for the job. The people charge twice as much. It should’ve been. I am disappointed with Sears service. I think you should give me back half my money.
Barry J,
Customer service response - Thank you for your feedback, Barry. We're happy to hear Garry was efficient and quick, but we apologize for the delay and your dissatisfaction with the pricing. Please contact us directly to discuss your concerns further.
Sears Home Services on 1765162794588
Leroy was very knowledgeable about my Washing machine and I was satisfied that he went through the whole system and each part worked well. He explained everything to me what was going on and how I should load my washing machine from here on out. J F
julie F,
Customer service response - Thank you for your feedback, Julie! We're happy to hear Leroy's knowledge and thorough explanation made for a satisfying experience with your washing machine.
Sears Home Services on 1765162996097
Patrick was prompt, courteous and knowledgeable about what was needed to repair our refrigerator. He clearly explained next steps which included ordering parts. The parts came within 4 days, easier than expected and our issue was resolved during the second visit to install the parts.
Angelica E,
Customer service response - Thank you for your feedback, Angelica! We're happy to hear Patrick's promptness, courtesy, and knowledge made for a smooth refrigerator repair experience, and that the parts arrived quickly.
Sears Home Services on 1764910668879
The repairman was prompt, efficient and courteous. He worked diligently to repair my dishwasher.
Jim T,
Customer service response - Thank you for your feedback, Jim! We're happy to hear the repairman's promptness, efficiency, and courtesy made for a positive experience with your dishwasher repair.
Sears Home Services on 1764807000451
Keven S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1764130102212
My repair person was amazing. Thorough, patient and fast. I don’t like that I’m being forced to do this review with my work email address because I registered for the service and received all communication to private email address.
Kai D,
Customer service response - Thank you for your feedback, Kai! We're happy to hear your repair person was thorough, patient, and fast. We apologize for any inconvenience with the review process.
Sears Home Services on 1763950562862
Amazing service!!!
Kelly L,
Customer service response - Thank you for your feedback, Kelly! We're happy to hear you had an amazing service experience with us.
Sears Home Services on 1763690513910
Iosefa T,
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1763516171914
Mavis W,
Customer service response - Thank you for the amazing 5-star review, Mavis! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1763085519302
Patrick did an efficient and timely repair. He was courteous and cleaned his work area.
Lisa P,
Customer service response - Thank you for your feedback, Lisa! We're happy to hear Patrick's efficiency and courtesy made for a positive experience, and that he left the work area clean.
Sears Home Services on 1762915641458