2300 Hilltop Mall Rd Reviews
Read reviews from customers who used our services at 2300 Hilltop Mall Rd
Total reviews
455
Average Rating
4.6/5
Patrick was great! He was friendly, prompt and knowledgeable.
Diana R,
Customer service response - Thank you for your feedback, Diana! We're happy to hear Patrick's friendliness, promptness, and knowledge made for a great experience.
Sears Home Services on 1761087696841
Maria is truly one in a million! She was so kind and patient! She worked very fast and her work was top tier. I received some work on my washing machine and she went above and beyond to check my dryer as well! I’m so glad sent Sears sent her to me. She was truly a blessing! Thank you again Maria!
Meilahn L,
Customer service response - Thank you for your feedback, Meilahn! We're happy to hear Maria's kindness and thoroughness made for a positive experience, and we're glad she could assist with both your washing machine and dryer.
Sears Home Services on 1761006006490
Technician was extremely friendly and helpful. I'm grateful for the knowledge she brought to help troubleshoot the unit in need of repair.
Ryan M,
Customer service response - Thank you for your feedback, Ryan! We're happy to hear the technician's friendliness and knowledge made for a helpful experience with your repair.
Sears Home Services on 1761006202496
Quick and helpful and supportuve
Sebastian G,
Customer service response - Thank you for your feedback, Sebastian! We're happy to hear you had a quick and supportive experience with us.
Sears Home Services on 1760924880714
He is very knowledgeable and find out the problem and fixed the issue which is the air leak through the door and replaced it. For the last time technician I suggested to him that the problem is from the door air leak, don't tell me about my job and he become offensive. He tried his best but, with out adequate knowledge. I wish if he listened to me and replaced the door maybe this problem shouldn't happen again. I hope this maintenance resolve the issue permanently. Thank you for your service Lukas
Lukas G,
Customer service response - Thank you for your feedback, Lukas! We're happy to hear the technician's knowledge helped resolve the air leak issue, and we hope this maintenance keeps your appliance running smoothly.
Sears Home Services on 1760316493834
My technician was knowledgeable and friendly. He had very good customer service. The technician had no control over the price for the repairs.
Chansell G,
Customer service response - Thank you for your feedback, Chansell! We're happy to hear the technician's knowledge and friendliness made for a positive experience, and we appreciate your understanding regarding repair pricing.
Sears Home Services on 1760316489682
Reynaldo G,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1760317085897
Arthur F,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1760061095451
The Sears technician was very nice and knowledgeable. He replace the gasket lining on the refrigerator door very neat and quick.
Martha J,
Customer service response - Thank you for your feedback, Martha! We're happy to hear the technician's knowledge and efficiency made for a positive experience with your refrigerator repair.
Sears Home Services on 1760059496274
Great evaluation and advice for our aging refrigerator. It was so worth it to have an experienced expert thoroughly check everything, and advise us. We were going to get a new refrigerator, but we like our old one and after learning what we can do to keep it going we are so happy to keep our old one going!
Tom B,
Customer service response - Thank you for your feedback, Tom! We're happy to hear our expert's evaluation and advice helped you make an informed decision about keeping your refrigerator.
Sears Home Services on 1759370680958