2300 Hilltop Mall Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Wesley O
Michael was knowledgeable & friendly
Customer service response - Thank you for your feedback, Wesley! We're happy to hear Michael's knowledge and friendliness made for a positive experience.
Sears Home Services on May 12, 2025
Corrina M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 09, 2025
Barak B
This was such a pleasure! The technician was courteous and polite, called in advance to tell me when he was en route, and was able to fix the problem within 30 minutes. Was also able to set expectations on how long it would take for the fridge to get back to normal before I buy new groceries :)
Customer service response - Thank you for your feedback, Barak! We're happy to hear the technician's courtesy, communication, and efficiency made for a pleasurable experience.
Sears Home Services on May 09, 2025
Jeff S
Efficient and courteous service.
Customer service response - Thank you for your feedback, Jeff! We're happy to hear you had an efficient and courteous service experience.
Sears Home Services on May 07, 2025
Steven P
Knowledgeable, helpful, friendly.
Customer service response - Thank you for your feedback, Steven! We're happy to hear you had a knowledgeable, helpful, and friendly experience.
Sears Home Services on May 04, 2025
Alide C
I had a great all appliance maintenance service visit. The service technician was excellent. Very thorough. Arrived on time. Very competent and courteous. He seemed very efficient and technically knowledgeable. Patricio was terrific in every way!
Customer service response - Thank you for your feedback, Alide! We're happy to hear Patricio's thoroughness, punctuality, and knowledge made for a terrific maintenance service visit.
Sears Home Services on April 29, 2025
Alicia M
Ambrozio was thorough, informative and personable. He explained everything he was doing and next steps. He was great!
Customer service response - Thank you for your feedback, Alicia! We're happy to hear Ambrozio's thoroughness and informative approach made for a great experience.
Sears Home Services on April 29, 2025
Barbara B
Xer did an excellent job repairing my dryer. He was organized and professional and a good communicator. He finished the job in a timely manner, thank you.
Customer service response - Thank you for your feedback, Barbara! We're happy to hear Xer's organization, professionalism, and communication made for an excellent repair experience.
Sears Home Services on April 27, 2025
Betty K
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 23, 2025
Thomas L
Leroy was very thorough in addressing our issue. Thank you!
Customer service response - Thank you for your feedback, Thomas! We're happy to hear Leroy's thoroughness made for a positive experience.
Sears Home Services on April 20, 2025