2300 Hilltop Mall Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (314 reviews)

Wesley O

May 12, 2025

Michael was knowledgeable & friendly

Source: Google

Customer service response - Thank you for your feedback, Wesley! We're happy to hear Michael's knowledge and friendliness made for a positive experience.

Sears Home Services on May 12, 2025

Corrina M

May 09, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on May 09, 2025

Barak B

May 09, 2025

This was such a pleasure! The technician was courteous and polite, called in advance to tell me when he was en route, and was able to fix the problem within 30 minutes. Was also able to set expectations on how long it would take for the fridge to get back to normal before I buy new groceries :)

Source: Google

Customer service response - Thank you for your feedback, Barak! We're happy to hear the technician's courtesy, communication, and efficiency made for a pleasurable experience.

Sears Home Services on May 09, 2025

Jeff S

May 07, 2025

Efficient and courteous service.

Source: Google

Customer service response - Thank you for your feedback, Jeff! We're happy to hear you had an efficient and courteous service experience.

Sears Home Services on May 07, 2025

Steven P

May 04, 2025

Knowledgeable, helpful, friendly.

Source: Google

Customer service response - Thank you for your feedback, Steven! We're happy to hear you had a knowledgeable, helpful, and friendly experience.

Sears Home Services on May 04, 2025

Alide C

April 29, 2025

I had a great all appliance maintenance service visit. The service technician was excellent. Very thorough. Arrived on time. Very competent and courteous. He seemed very efficient and technically knowledgeable. Patricio was terrific in every way!

Source: Google

Customer service response - Thank you for your feedback, Alide! We're happy to hear Patricio's thoroughness, punctuality, and knowledge made for a terrific maintenance service visit.

Sears Home Services on April 29, 2025

Alicia M

April 29, 2025

Ambrozio was thorough, informative and personable. He explained everything he was doing and next steps. He was great!

Source: Google

Customer service response - Thank you for your feedback, Alicia! We're happy to hear Ambrozio's thoroughness and informative approach made for a great experience.

Sears Home Services on April 29, 2025

Barbara B

April 27, 2025

Xer did an excellent job repairing my dryer. He was organized and professional and a good communicator. He finished the job in a timely manner, thank you.

Source: Google

Customer service response - Thank you for your feedback, Barbara! We're happy to hear Xer's organization, professionalism, and communication made for an excellent repair experience.

Sears Home Services on April 27, 2025

Betty K

April 24, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on April 23, 2025

Thomas L

April 20, 2025

Leroy was very thorough in addressing our issue. Thank you!

Source: Google

Customer service response - Thank you for your feedback, Thomas! We're happy to hear Leroy's thoroughness made for a positive experience.

Sears Home Services on April 20, 2025

Average Rating: 4.5/5 (314 reviews)