2300 Hilltop Mall Rd Reviews

Read reviews from customers who used our services at 2300 Hilltop Mall Rd


Total reviews

455


Average Rating

4.6/5

April 02, 2025
Overall rating

Gregory H,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1743643372712

March 30, 2025
Overall rating

The technician was awesome. He was knowledgeable about the needed repairs helped me to discard the old parts and was very congenial.

Sharon C,

Customer service response - Thank you for your feedback, Sharon! We're happy to hear the technician's knowledge and congeniality made for an awesome experience.

Sears Home Services on 1743384025940

March 25, 2025
Overall rating

Patrick was great! Efficient, explained things well. Nice work!

Zoe E,

Customer service response - Thank you for your feedback, Zoe! We're happy to hear Patrick's efficiency and clear explanations contributed to a positive experience.

Sears Home Services on 1742955785856

March 25, 2025
Overall rating

Patricio was the height of professionalism. He had to visit twice because we had to special order parts to fix my dishwasher. Fortunately he was assigned to the follow-up visit because he was aware of the machine and what I needed. Once we had the parts in hand he quickly got it running, and even gave us a tutorial in how to keep it maintained with regular cleaning cycles to prevent future problems!

George L,

Customer service response - Thank you for your feedback, George! We're happy to hear Patricio's professionalism and thorough service, including the helpful maintenance tips, made for a positive experience.

Sears Home Services on 1742955818057

March 25, 2025
Overall rating

G (,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1742956414550

March 23, 2025
Overall rating

He was great!

Marjorie P,

Customer service response - Thank you for your feedback, Marjorie! We're happy to hear you had a great experience.

Sears Home Services on 1742733387934

March 16, 2025
Overall rating

Bobby was kind and friendly. He seemed to know what he was doing and completed the checks in a timely manner.

Lina C,

Customer service response - Thank you for your feedback, Lina! We're happy to hear Bobby's kindness and expertise led to a timely completion of the checks.

Sears Home Services on 1742180659645

March 16, 2025
Overall rating

Patricio did a great job of fixing my oven and replacing the thermostat and igniter. He was quick and efficient, explained things well, and is very pleasant.

Jeff D,

Customer service response - Thank you for your feedback, Jeff! We're happy to hear Patricio's quick and efficient service, along with his clear explanations, made for a pleasant experience.

Sears Home Services on 1742181034723

March 13, 2025
Overall rating

Very reliable and professional. Knew exactly what was needed. Great follow up as well.

Dave S,

Customer service response - Thank you for your feedback, Dave! We're happy to hear you appreciated our reliable and professional service, as well as the great follow-up.

Sears Home Services on 1741825193591

March 13, 2025
Overall rating

My technician was great and seemingly fixed the dryer! I was so happy to be able to wash and dry the towels!

Anne B,

Customer service response - Thank you for your feedback, Anne! We're happy to hear your technician was able to fix the dryer, allowing you to wash and dry your towels.

Sears Home Services on 1741825228031

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