2300 Hilltop Mall Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Z. L
Ambrocio D made this Frigidaire dryer's repair an absolute pleasure to watch and experience. During his first visit, he disassembled the drier, located the root cause of the grinding noises, identified all the parts needed, expedited the ordering of the 4 parts so that they are ready to go for the second visit. During his second visit, he meticulously performed the work needed to install the replacement parts, and tested the drier to make sure there is no longer any grinding noises, and it is heating up as it should. I cannot thank him enough for the excellent work he demonstrated. I wish all technicians were as good as he is. Thank you again, Ambrocio D!
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 01, 2025
elias W
They got it done -good communication good value
Customer service response - Thank you for your feedback, Elias! We're happy to hear you appreciated the good communication and value of our service.
Sears Home Services on January 01, 2025
Bill W
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 19, 2024
Mark H
The technician was polite, friendly, funny and engaging. He repaired our appliance perfectly and quickly.
Customer service response - Thank you for your feedback, Mark! We're happy to hear that the technician's friendly and engaging service led to a perfect and quick repair.
Sears Home Services on December 15, 2024
Grace S
Technician came at a reasonable time. Worked efficiently and was able to fix our dryer. We were Impressed with his professionalism and knowledge in diagnosing and resolving the issue. Two big thumbs up!
Customer service response - Thank you for your feedback, Grace! We're happy to hear our technician's professionalism and knowledge impressed you and successfully fixed your dryer.
Sears Home Services on December 05, 2024
michael G
She's the best and knowledgeable thank you
Customer service response - Thank you for your feedback, Michael! We're happy to hear you found our service knowledgeable and helpful.
Sears Home Services on December 03, 2024
Kim R
Our technician refused to give up on the problem. Very thankful for his cheery disposition despite the wind and rain and his technical skills. We have heat again!!!
Customer service response - Thank you for your feedback, Kim! We're happy to hear that our technician's persistence and positive attitude restored your heat.
Sears Home Services on December 01, 2024
Bob P
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 27, 2024
Antranik (
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 23, 2024
Rosemarie C
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 21, 2024
