2300 Hilltop Mall Rd Reviews
Read reviews from customers who used our services at 2300 Hilltop Mall Rd
Total reviews
455
Average Rating
4.6/5
Patrick did a great job of finding the fault with our dishwasher, ansd correcting it.
Dave B,
Customer service response - We're glad to hear Patrick resolved your dishwasher issue successfully! Thank you for taking the time to share your positive experience.
Sears Home Services on 1719284362483
Young R,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1718967589187
Very detailed and did a great job
Luis O,
Customer service response - Thank You for taking the time to leave such a kind review. We're thrilled to hear you were satisfied with our detailed service!
Sears Home Services on 1718966994098
Ramona B,
Customer service response - A big thank you, Ramona, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1718968037354
Nick found the issue quickly and resolved it. He suggested that I purchase a warranty covering all of my appliances, including brands that are not Kenmore. It made sense, because this was the second time that I my dishwasher serviced within 2 months. I received a discount on this service from signing up and did not feel any pressure to do it. I've had great luck with my appliances not breaking down since 2006 and love the Kenmore brand!
Robin T,
Customer service response - Thank you for your feedback! We're glad Nick was able to assist effectively and that our warranty suggestion was helpful to you.
Sears Home Services on 1718596496357
The technicians arrived as scheduled. They were professional, courteous, and respectful of the property. I particularly appreciate that they listened to my concerns and provided me with a reasonable explanation(s) as to what was happening with my appliance and options available.
MrRon B,
Customer service response - Thank you for taking the time to highlight our technicians' professionalism and respect for your property. We're glad they could effectively address your concerns and provide you with satisfactory solutions.
Sears Home Services on 1718675879933
wayne,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1718160418682
Technician Joseph R. was knowledgeable, efficient and polite. We were very pleased with the service on our dryer!
Mary B,
Customer service response - Thank you for your kind words about Joseph R. and the dryer service; we're thrilled you were pleased with his work. Your satisfaction is our top priority!
Sears Home Services on 1717412144397
Ivan S,
Customer service response - A big thank you, Ivan, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1717403839042
Patricio not only diagnosed the problem, ordered the suspect part, and set up a follow up visit, but when he had time before our follow-up appointment, he contacted us to see if the replacement part was received AND if we wanted him to come two weeks earlier. We emphatically said ‘yes’ and he was over at the window of time he indicated and promptly installed the new oven part and changed out the light bulbs. We were extremely satisfied with his professionalism and follow-up and would highly recommend him for any appliance repair.
Charles V,
Customer service response - Thank you for your kind review! We're thrilled to hear about your positive experience with Patricio and look forward to serving you again in the future.
Sears Home Services on 1717137329146