8250 Day Creek Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
JULITA R
Thorough and patient with questions. Although got to our house at the end of the day, did not rush.
Customer service response - Thank you for your positive feedback, Julita! We're glad to hear that our technician was thorough and patient, even at the end of the day.
Sears Home Services on April 01, 2025
Patty H
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 26, 2025
Michael R
Mark was courteous and professional. He diagnosed the problem quickly and provided the method we could use to resolve the issue. I
Customer service response - Thank you for your positive feedback, Michael! We're glad to hear that Mark was courteous and professional in diagnosing and resolving the issue.
Sears Home Services on March 23, 2025
mary F
Great service. It was a hard job because of the way my contractor had installed the oven. Enrique was very knowledgeable, patient, and careful with the floor and areas around my oven. Thank you.
Customer service response - Thank you for your positive feedback, Mary! We're glad to hear that Enrique provided knowledgeable and careful service despite the challenging installation.
Sears Home Services on March 05, 2025
Ana P
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 01, 2025
Barbara G
Customer service response - Hi Barbara, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on February 19, 2025
Ray C
Enrique was great. Trying to get the refrigerator repaired was Terrible they kept changing my appointment all via emails could never speak to a real person. You sent repairman Jim out three times and he could not fix it. First he dismantled it after ordering new parts during the Thanksgiving holidays next time he came out he installed parts he ordered only to discover they were the wrong parts great now no refrigerator during the Christmas holidays so we waited another month until now the second week of February finally got it repaired thanks to Enrique. Your system for making appointments is atrocious, Terrible, and many more negative adjectives.
Customer service response - Thank you for your feedback, Ray. We're glad Enrique was able to finally resolve the issue, and we apologize for the inconvenience you experienced with our appointment system.
Sears Home Services on February 10, 2025
ami D
Customer service response - Hi ami, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on February 09, 2025
C
Very helpful and knowledgeable refrigerator repair person.
Customer service response - Thank you for your positive feedback! We're glad to hear that our refrigerator repair person was helpful and knowledgeable.
Sears Home Services on January 28, 2025
Richard R
Mark diagnosed the proble and he also had the part to correct the problem on one visit. That is excellent service.
Customer service response - Thank you for your positive feedback, Richard! We're glad to hear that Mark provided excellent service by diagnosing and resolving the issue in one visit.
Sears Home Services on January 26, 2025
