8250 Day Creek Blvd Reviews

Read reviews from customers who used our services at 8250 Day Creek Blvd


Total reviews

498


Average Rating

4.2/5

November 27, 2020
Overall rating

I called Sears out about 45 days ago because my microwave was under a service contract. They sent out a third party service man who said it was leaking radiation, nothing he could do, but don't use it. Then began a nightmare of trying to get Seats to fix the problem. I suggest you try calling the Seats repair line yourself to hear the computer respond that you have a 120 minute wait. Usually you get an operator in India! I went through this often because they never call you back to respond to the claim. Finally they sent out a Sears tech to tell me the oven is not leaking and that the third party tech was wrong. Unless you like waiting on the phone for hours and pulling out your hair never buy any appliance thru Sears. They are not like they used to be!

Frank S,

Customer service response - Frank Swanberg, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.

Sears Home Services on 1607947200000

November 20, 2015
Overall rating

Repairmen seem to think they know it all when it comes to the appliance they are working on only to have another repairmen come afterwards totally contradicting what the other had just said.

iambenjamin76 W,

December 21, 2023
Overall rating

(Translated by Google) The price was high, and the repairmen who came to my house were incredibly unprofessional and had a terrible attitude. They wouldn't put the screws they removed back in, wouldn't put the washing machine back in its original position after pulling it out, and wouldn't put the dryer hose back in after removing it. They said that wasn't their job. I don't know why I paid them this much money. It's really, really not worth it; I've never seen such poor service. (Original) 价格贵,上门维修人员真是太不专业,而且态度非常差。给我家修理洗衣机,拆下的螺丝不给装回去,洗衣机从原来位置拉出来也不给放回原位,烘干机管子拆下来也不给装回去,他们说那不是他们的工作。我不知道花这个钱找他们干什么呢?真的真的太不值得,没见过这么差的服务。

ANDY S,

Customer service response - Anan, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.

Sears Home Services on 1639483200000

December 21, 2023
Overall rating

Terrible service. Came in to check my dryer and lied that it needed new parts and it will cost $800 . Meanwhile, my all my dryer needed was just to turn on its gas line. Thieves! Will never use them again. Please do not use them. They also want to charge $89 everytime they come in, for what!?

Neriah's C,

Customer service response - Neriah's Corner, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further for you, please send us a message to https://www.facebook.com/SearsHomeServices/, with your name, address, and phone number associated with your account. Please reference this review, thank you

Sears Home Services on 1639483200000

December 21, 2023
Overall rating

We ended up buying a new washer and dryer becauze they took so long to come. We are now waiting for them to fix our fridge. Its been 2 months and they just canceld their appointment because the technician was "sick" after already having canceled twice before. Worst people ever. Should bot be in business. Total ripoff.

Bartholomew L,

Customer service response - Dear Bartholomew, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.

Sears Home Services on 1639483200000

June 19, 2021
Overall rating

Never get this insurance from sears they are the worst ever. You would think sears was a good store nope think again... I have been waiting on my replacement refrigerator for 7 weeks now and I still have not received it and when you call the customer service number they answer from India and you can't understand what they say... If you ask for a supervisor they won't transfer you it's horrible if I can give a 0 star I would

Jerry B,

Customer service response - Thank you, Dear Jerry, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our repair service. If you would please message us with the name, address, and phone number that is associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.

Sears Home Services on 1639483200000

June 20, 2021
Overall rating

Never,ever ordering or buying anything from Sears,there customer service is below average,no wonder this place is going BK

Ricardo M,

Customer service response - Ricardo, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.

Sears Home Services on 1639483200000

June 26, 2021
Overall rating

They did not fix my fridge after having them come out twice. They set appointments but do not follow thru. They order parts & have them shipped to my house but nobody comes back to install them. They offered the WORST service for appliances. My fridge still is not fixed after 2 months but i’d rather have a crack head fix my fridge than sears. Btw thanx for all the fridge parts you guys ordered i’ll sell them back to you at .5%!

Patrick P,

Customer service response - Thank you, Patrick, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with us. If you would please message us with the name, address, and phone number that is associated with this issue to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. Please reference this review in your message, thank you

Sears Home Services on 1639483200000

July 03, 2021
Overall rating

Appointment was 4/16 to replace the Bellow on my washer. TO THIS DAY 7/1 the part is not available ( to them ) but you can find it on line. Have tried to cancel and get my money back so I can use a reputable repair service and still can’t seem to communicate to them that I’m done waiting. They Customer service is ATROCIOUS. I’ve called daily and gone online “ their system is not available” due to upgrade.

marian A,

Customer service response - Dear Marian, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.

Sears Home Services on 1639483200000

October 06, 2021
Overall rating

Third party repair contractor for Sears could not fix my treadmill and I will have buy a new one. Poor service and slow response time.

Krishna K,

Customer service response - Thank you, Krishna, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with us. If you would please message us with the name, address, and phone number that is associated with this issue to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. Please reference this review in your message, thank you

Sears Home Services on 1639483200000

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