Appointment Lookup
802-552-4364
11340 White Rock Road Reviews
Read reviews from customers who used our services at 11340 White Rock Road
Total reviews
333
Average Rating
4.4/5
Jamil D,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1771892317939
Very smart very pleasant very Personal did a wonderful job
Thomas C,
Customer service response - Thank you for your positive feedback, Thomas! We're glad to hear that our service was smart, pleasant, and personal.
Sears Home Services on 1771808063095
He was very professional and friendly did the job well
Ray B,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1771459370250
Good service.
William A,
Customer service response - Thank you for your positive feedback, William! We're glad to hear you were satisfied with our service.
Sears Home Services on 1771288539247
Lesley C,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1769998046232
Linda H,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1769746822038
Very knowledgeable, proficient, and nice demeanor.
Debbie,
Customer service response - Thank you for your positive feedback, Debbie! We're glad to hear that our service was knowledgeable, proficient, and delivered with a nice demeanor.
Sears Home Services on 1769394441805
Knowledgeable and skilled tech! I’d have him back in a heartbeat. Waited over a month for a part that never showed up then he came and solved the problem without the new part which apparently had been cancelled. Wish he had been here a month ago!!!
Bertha M,
Customer service response - Thank you for your positive feedback, Bertha! We're glad to hear our tech was knowledgeable and skilled, and we apologize for the delay with the part.
Sears Home Services on 1769395377707
Our furnace went out on Jan 2nd of 2026. We are new home owners and are still under a home warranty so we made a claim. The first company they connected us with canceled 3 different times. After speaking to the HWA, they put our claim back out and Sears received it. We were communicated with nearly daily via texts of reminders of the upcoming appointment. On the day of our appointment (01/20/2026) our technician arrived in the time window that was provided. Ronald was extremely kind, professional and took his time with assessing our problem. We were previous quoted a very high rate for just a fix to get the furnace running again. Ronald came in and was able to get the part same day at a cheaper rate, installed the part same day and even made sure the fan was cleaned and working properly (though the previous people said the fan was broken and needed to be replaced). I am very happy to type up this 5 star review in a cozy and warm house. Thank you, Ronald, for all your work and for going the extra mile for the part!
Traci R,
Customer service response - Thank you for your detailed 5-star review, Traci! We're thrilled to hear that Ronald provided kind and professional service, ensuring your furnace was fixed promptly and efficiently. Enjoy your cozy home!
Sears Home Services on 1769047106921
Very quick, personable, and respectful. The fact that my appointment was added to his route so quickly was great. Especially since I recently had a horrible experience with another HVAC company before Sears.
Sonia,
Customer service response - Thank you for your positive feedback, Sonia! We're glad to hear that our quick, personable, and respectful service improved your experience.
Sears Home Services on 1768880759444
