11340 White Rock Road Reviews
Showing most recent reviews from verified customers of Sears Home Services
Benitta E
Very professional, personable and qualified. However Sears you shouldn't overbook your repairmen so they can be on time for their customers.
Customer service response - Thank you for your feedback, Benitta! We're glad to hear you found our service professional and personable. We appreciate your input on scheduling and will work to improve.
Sears Home Services on January 08, 2025
Mega A
Logan was awesome! He came the first time and assessed the problem quickly then insisted he be the one to come back and complete the repair. I think he would be an asset to any company. Plus, he’s super fun to talk to.😊
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 06, 2025
Jenny N
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 06, 2025
Elise G
He’s good but didn’t realize my dishwasher is leaking. It wasn’t leaking before he arrived. He came back same day and fixed the leak.yay
Customer service response - Thank you for your feedback, Elise! We're glad to hear that our technician was able to promptly return and fix the leak in your dishwasher.
Sears Home Services on January 05, 2025
Bonnie H
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 05, 2025
John P
Very knowledgeable and efficient.We would call them again in a heartbeat!
Customer service response - Thank you for your positive feedback, John! We're glad to hear you found our service knowledgeable and efficient.
Sears Home Services on January 02, 2025
Rodney C
I would rate my experience as positive. The Technician arrived quickly in the time window provided. He was prompt in starting his work on our dishwasher and was quick in completing the repair. The cost seemed a little pricey, but given the quick response and being in the middle of the Christmas season we were happy to get it completed quickly.
Customer service response - Thank you for your positive feedback, Rodney! We're glad to hear that our technician provided prompt service and completed the repair quickly during the busy season.
Sears Home Services on December 19, 2024
Micha M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 16, 2024
kathy L
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 08, 2024
Cheryle G
Our technician Dabo went over and above what any technician has ever done. At first, We didn’t realize the refrigerator had been freezing more and more as the week went on. Most Everything on the shelves froze. He said the thermostat went out. He found the part for our 34 year old Kenmore side by side refrigerator and had it delivered. Then, he returned later in the day and installed it!!!!!🪅
Customer service response - Thank you for your wonderful feedback, Cheryle! We're thrilled to hear that Dabo went above and beyond to resolve the issue with your refrigerator and provided exceptional service.
Sears Home Services on December 05, 2024