11340 White Rock Road Reviews
Showing most recent reviews from verified customers of Sears Home Services
Eric L
Adam, who came out for the repair, is a knowledgeable tech who took his time to diagnose, make the repair and explain everything. Very fair and honest. He even gave me some maintenance tips for the future. Easy scheduling and availability too. Thanks!
Customer service response - Thank you for your positive feedback, Eric! We're glad to hear that Adam provided knowledgeable and honest service, and that you found the scheduling process easy.
Sears Home Services on May 01, 2025
Travis T
Adam was fantastic! Very personable and knowledgeable.
Customer service response - Thank you for your positive feedback, Travis! We're glad to hear that Adam provided personable and knowledgeable service.
Sears Home Services on May 01, 2025
Nadia F
Hamid was very professional and helpful.
Customer service response - Thank you for your positive feedback, Nadia! We're glad to hear that Hamid provided professional and helpful service.
Sears Home Services on April 29, 2025
Kathleen C
This service availability was great. There were several immediate openings and there appeared to be no difference in diagnostic service on weekends versus weekday. The tech arrived promptly at the estimated time with a courtesy call and 30 minute notice of arrival time. He came in was very professional, prompt and confident with his diagnosis. The service he performed was quick and efficient- he tested and re-tested and resolved the issue easily. He also took care moving items and cleaned up after himself. My issue was resolved and a thorough description of the issue was explained in terms I could easily understand. I would recommend this service, as they stand by their workmanship and assured me if the fir some reason the problem persisted I could arrange for them to come back.
Customer service response - Thank you for your positive feedback, Kathleen! We're glad to hear that our service availability, professionalism, and thoroughness met your expectations.
Sears Home Services on April 20, 2025
Calvin A
Very nice and helpful! Answered all my questions!
Customer service response - Thank you for your positive feedback, Calvin! We're glad to hear our technician was nice and helpful in answering all your questions.
Sears Home Services on April 15, 2025
John H
Very supportive and reliably repaired and renewed two of my appliances I was having problems with.
Customer service response - Thank you for your positive feedback, John! We're glad to hear that our team was supportive and successfully repaired your appliances.
Sears Home Services on April 13, 2025
Lisa M
Very nice man!
Customer service response - Thank you for your positive feedback, Lisa! We're glad to hear you had a pleasant experience with our technician.
Sears Home Services on April 09, 2025
June F
He is friendly, comes when he says, knowledgeable and willing to seek advice if he needs it. Great to work with.
Customer service response - Thank you for your positive feedback, June! We're glad to hear that our technician was friendly, punctual, and knowledgeable.
Sears Home Services on April 06, 2025
Susie B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 03, 2025
Lynne H
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 01, 2025
