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1700 Stoneridge Mall Rd Reviews
Read reviews from customers who used our services at 1700 Stoneridge Mall Rd
Total reviews
200
Average Rating
4.5/5
Nice
Good job by tech in this job. He took his time to fix it
Muhammad A,
San Ramon, CAGary 's excellent service in addressing AC issue
Gary was on top of his communication, keeping us informed of his ETA 14 min ahead of his arrival. Promptly followed up explaining the issue and the fix he did with additional maintenance activities needed to be taken care of at our end. Overall excellent customer service and attention to details!
Girish H,
Dublin, CAAll good
Sagar called ahead. Was on time. Kept me apprised of what he found/did on each of 3 appliances. Very polite.
Sandra E,
San Ramon, CAA good man
Gary, Very nice! He is a very dedicated, professional, patient and enthusiastic person.
Wenge M,
Pleasanton, CADryer repair
Mario provided excellent service, diagnosed the problem, ordered the necessary parts and returned to make the necessary repairs. He was fast, efficient and professional. Tested the dryer and insured it was working as before.
Jeff L,
San Ramon, CADryer repair
He was very professional and courteous and he explained everything to me in detail.
Mary R,
Danville, CAAlvin
Alvin is very pleasant and thorough. He came to install a part ordered by our first technician. Unfortunately the original part tested positive so it was not replaced. The chirping and growling sounds would not occur during the visit, but he did his best.
David S,
Danville, CAGood service
Jeff provided good service after being advised "what" needed to be done. He was apprehensive at first, almost like he didn't want to do the work. Then when it was explained to him what needed to be done, he understood and agreed to do the work. I as a customer should not have to explain this to him. But in the end, he got it working. Which is all I wanted in the first place.
Jennifer Z,
San Ramon, CADishwasher repair
Alvin explained the dishwasher malfunction, but due to my understanding him -I am rating him less than 100%. He appeared to take a longer time to handle the repair than I have experienced before. In fact, a Sears repair guy came out in November to check out the leakage issue and it appeared he was done in a timely manner.
Grace K,
San Ramon, CAOven
I'm pleased with Samuel's service. Professional & courteous. Diagnosed the problem immediately and resolved it. ( Knows what he's doing unlike other technicians I have had during past 2- 3 months from Sears)
Dilip T,
Pleasanton, CA