3801 E Foothill Blvd Reviews

Read reviews from customers who used our services at 3801 E Foothill Blvd


Total reviews

672


Average Rating

4.3/5

March 28, 2024
Overall rating

Excellent technician!

Timothy D,

Customer service response - Thank you for your kind words! We're glad you were satisfied with our technician's service.

Sears Home Services on 1711607938961

March 20, 2024
Overall rating

I glad this is over.

Jeannette L,

Customer service response - We apologize for any inconvenience you may have experienced and are relieved to hear that your issue has been resolved. Thank you for sharing your feedback.

Sears Home Services on 1710995605029

March 05, 2024
Overall rating

kevin E,

Customer service response - A big thank you, kevin, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1709681106383

March 14, 2024
Overall rating

I replied to your feedback request & gave your serviceman 5 stars, but you replied to my feedback informing me that it was not complete so let me give you a further account of my experience: My washer has been in disrepair since Oct. 26, 2023. There were numerous calls made to you. Your telephone operators have been empathetic, and your repairmen did their best to accommodate me; however, their hands are tied because your business office sucks!!! You have caused me much anguish. Now that my washer is in working condition after nearly 5 months of disrepair, and I AM thankful, I would like to let you know your system needs much improvement. In this busy world that we live in, taking 5 months to resolve a problem is unacceptable!

Mabel T,

Customer service response - Thank you for the 4-star rating, Mabel! We're pleased to hear that you had a positive experience with our Sears Appliance Repair service. If there's anything specific that we can do to enhance your experience, please reach out to us. We appreciate your support and look forward to serving you again soon.

Sears Home Services on 1709606194811

February 26, 2024
Overall rating

Matthew has excelent customer service, took the time to explained everything that he did, took the time to check and clean the dryer something that the previous technician didn’t do and went above and beyond to help us getting the services that we needed. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ this is what he deserves .. thank you Matthew !!!

Silvia L,

Customer service response - Thank you for your kind words! We are glad to hear that Matthew provided excellent customer service and went above and beyond to help you with your appliance services.

Sears Home Services on 1709053422410

February 19, 2024
Overall rating

He arrived on time, explained all the diagnostic procedures and worked efficiently. I am completely happy with George !

Mary B,

Customer service response - We are glad to hear that our technician George provided you with excellent service. Thank you for taking the time to leave us your positive feedback!

Sears Home Services on 1708367432237

February 17, 2024
Overall rating

Madeline V,

Customer service response - Thank you so much for the fantastic 5-star rating, Madeline! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1708272735257

January 30, 2024
Overall rating

Very professional and knowledgeable. Fixed my oven and keep my kitchen clean.

Rosemary M,

Customer service response - Thank you for your kind words and positive feedback about our professional and knowledgeable service. We appreciate your business and are glad we could fix your oven while keeping your kitchen clean.

Sears Home Services on 1706709405850

January 28, 2024
Overall rating

The technician was extremely knowledgeable and helpful and friendly. Even though we were his last stop he searched for a part and drove to pick it up so we not be inconvenienced over the weekend.

Shelter L,

Customer service response - Thank you for taking the time to leave a review. We are glad to hear that our technician was knowledgeable, helpful, and friendly. We apologize for any inconvenience caused by the search for the part, but we appreciate your understanding and patience.

Sears Home Services on 1706491819648

January 28, 2024
Overall rating

great technician

didier K,

Customer service response - Thank you for your review and feedback. We are glad to hear that you had a positive experience with our technician. Your satisfaction is our top priority, and we appreciate your support.

Sears Home Services on 1706492689740

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