3801 E Foothill Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Eddie A
Customer service response - Thank you so much for the fantastic 5-star rating, Eddie! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on May 28, 2024
Esther S
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on May 23, 2024
Edna A
He had excellent customer service. Got to the root of the problem and got in and out.
Customer service response - Thank you for recognizing our efficient service and problem-solving skills. We appreciate your positive feedback!
Sears Home Services on May 20, 2024
David M
Chris the tech was amazing really took care of our 25 year old riding lawn mower and his customer service was great very professional and personable. 5 stars
Customer service response - We're thrilled to read that Chris took great care of your lawn mower and provided exceptional service. Thank you for the 5-star review!
Sears Home Services on March 28, 2024
Timothy D
Excellent technician!
Customer service response - Thank you for your kind words! We're glad you were satisfied with our technician's service.
Sears Home Services on March 28, 2024
Jeannette L
I glad this is over.
Customer service response - We apologize for any inconvenience you may have experienced and are relieved to hear that your issue has been resolved. Thank you for sharing your feedback.
Sears Home Services on March 20, 2024
kevin E
Customer service response - A big thank you, kevin, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 05, 2024
Mabel T
I replied to your feedback request & gave your serviceman 5 stars, but you replied to my feedback informing me that it was not complete so let me give you a further account of my experience: My washer has been in disrepair since Oct. 26, 2023. There were numerous calls made to you. Your telephone operators have been empathetic, and your repairmen did their best to accommodate me; however, their hands are tied because your business office sucks!!! You have caused me much anguish. Now that my washer is in working condition after nearly 5 months of disrepair, and I AM thankful, I would like to let you know your system needs much improvement. In this busy world that we live in, taking 5 months to resolve a problem is unacceptable!
Customer service response - Thank you for the 4-star rating, Mabel! We're pleased to hear that you had a positive experience with our Sears Appliance Repair service. If there's anything specific that we can do to enhance your experience, please reach out to us. We appreciate your support and look forward to serving you again soon.
Sears Home Services on March 04, 2024
Silvia L
Matthew has excelent customer service, took the time to explained everything that he did, took the time to check and clean the dryer something that the previous technician didn’t do and went above and beyond to help us getting the services that we needed. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ this is what he deserves .. thank you Matthew !!!
Customer service response - Thank you for your kind words! We are glad to hear that Matthew provided excellent customer service and went above and beyond to help you with your appliance services.
Sears Home Services on February 27, 2024
Mary B
He arrived on time, explained all the diagnostic procedures and worked efficiently. I am completely happy with George !
Customer service response - We are glad to hear that our technician George provided you with excellent service. Thank you for taking the time to leave us your positive feedback!
Sears Home Services on February 19, 2024
