3801 E Foothill Blvd Reviews

So far so good. Waiting for new part to arrive that they say I can attach myself! We'll see...

Once we were able to actually get in contact with Sears Appliance Repair (What an ordeal that was! No website response. Many, many phone calls to the Sears repair line to be placed on hold for 1-2 hours and than get disconnected. Finally had to go directly to the Sears store where they ... put on us on the phone with the repair line. Seriously Sears?!) The repair men were punctual, polite, wore masks, and got the job quickly. And since we're running our dishwasher like crazy during Covid, a quick repair was much appreciated. So I would give 5 stars but minus one star for the difficulty of getting ahold of someone at the start.

Very easy to schedule service. They come within a reasonable time. Very knowledgeable . Wish they would have parts with them when they come..that is why 4 stars

He did a great job. He had lots of stops and the 10-2 appointment ended up being after 6 pm. Not his fault.

The tech was great, very friendly and personable. But my original request of replacing the leaking gasket was not performed & the part was never ordered, so now I need to reschedule repair again. I do not like not being able to speak with a real human person on the phone when I call. That should always be an option for problem solving.

i made an appointment and asked that my roommate be contacted, leaving his phone # to be contacted at. when i received the call while in utah i knew you all had blown it. i needed to wait another week after returning with a washer full of smelly clothes. it went perfectly from then on .the repairman was friendly and did the job well.

We're not very satisfied! Your technical assistance has become a habit. This is the fourth visit you made. We won't accept another technical visit. Next time we want you to replace the washing machine I bought from you.

Everything was good except that the part I needed was listed on their own site for HALF of what they charged me during the service call. I even showed the service tech. Unfortunately, when they enter the "code" for that part and the price shows up, the tech cannot alter it. Pretty cheesy if you ask me.