3801 E Foothill Blvd Reviews
Read reviews from customers who used our services at 3801 E Foothill Blvd
Total reviews
692
Average Rating
4.3/5
Manuel was professional, personable, and very knowledgeable! He diagnosed the problem with our oven right away and provided a very reasonable estimate (the price was only about 20% higher than when we replaced the same part in 2008). He ordered the part during the service call on Dec 26, the part arrived on Dec 27, and Manuel returned to install the new part on Dec 29. Our oven is nearly 27 years old and we are grateful to keep it for many years to come, thanks to Manuel 😊
Kendra N,
Customer service response - Thank you for your feedback, Kendra! We're happy to hear Manuel was professional, personable, and knowledgeable, and that he efficiently resolved the issue with your oven.
Sears Home Services on 1767059091788
Johnny determined leak, ordered the new hose and repaired it three days later
Justin S,
Customer service response - Thank you for your feedback, Justin! We're happy to hear Johnny efficiently determined the leak and repaired it promptly.
Sears Home Services on 1767059139376
Very professional and polite
barbara A,
Customer service response - Thank you for your feedback, Barbara! We're happy to hear you found the service professional and polite.
Sears Home Services on 1766974825205
Andrew T is the best technician we ever had from Sears!!! He assessed the problem quickly and correctly fixed it! Previous service provider in January had preferred a replacement piece and said it would require two people to fix it, so needless to say it wasn’t done. Andrew on the other hand did it himself and didn’t need to order anything!! He’s a gem!!
Michael R,
Customer service response - We apologize for not meeting your expectations. Please visit searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Your feedback is important to us.
Sears Home Services on 1766716183309
maral D,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1766716299427
Aleesa A,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1765938938706
Helpful and hard working, explained issues and options carefully
Catherine S,
Customer service response - Thank you for your feedback, Catherine! We're happy to hear you found the service helpful and hard-working with clear explanations of issues and options.
Sears Home Services on 1765768081096
Andrey repaired my oven. It needed a new igniter. He worked very hard on it because my oven is in a tight location. I appreciated everything that he did. He was very professional and kind.
Terri B,
Customer service response - Thank you for your feedback, Terri! We're happy to hear Andrey was professional and kind while working hard to repair your oven in a tight location.
Sears Home Services on 1765768080675
Technician was very helpful
Theresa B,
Customer service response - Thank you for your feedback, Theresa! We're happy to hear the technician was very helpful.
Sears Home Services on 1765506524273
Tara M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1765418142850