3801 E Foothill Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Thorn K
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 01, 2025
Family B
This is the third attempt to fix our washing machine and also the third month of going without laundry to ask me how I feel about fixing the problem is unreasonable. Three sets of technicians have been to my house. Four orders of parts have been delivered. We pay a huge amount of money each year to ensure against this. The technicians are the least of the problem. The management of the program seems to be the head of it, they are not willing to deal with the technicians or the customers.
Customer service response - We apologize for the ongoing issues with your washing machine and the inconvenience caused. Please contact us directly so we can address this matter promptly. Thank you for your patience.
Sears Home Services on April 30, 2025
Robin G
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 29, 2025
Roy E
Very good knowledge of product.
Customer service response - Thank you for your feedback, Roy! We're happy to hear you received knowledgeable service.
Sears Home Services on April 24, 2025
Brenda C
My tech Johnnie was friendly, knowledgeable, & efficient in repairing my washing machine!
Customer service response - Thank you for your feedback, Brenda! We're happy to hear Johnnie was friendly, knowledgeable, and efficient in repairing your washing machine.
Sears Home Services on April 17, 2025
Peter I
He was very knowledgeable and thorough. He did an outstanding job in the washer, dryer and the oven.
Customer service response - Thank you for your feedback, Peter! We're happy to hear you received knowledgeable and thorough service for your appliances.
Sears Home Services on April 13, 2025
Ary S
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 06, 2025
Dean P
Manuel did an excellent job of explaining to me what needed to be done and fixed the burners on my stove, which are now working perfectly. Thank you.
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 03, 2025
Ben V
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 02, 2025
Leslie B
He was knowledgeable about the problem, him and his associate worked as team and my dryer is like a new one. Thank you very much.
Customer service response - Thank you for your feedback, Leslie! We're happy to hear our team worked well together and made your dryer feel like new.
Sears Home Services on March 31, 2025