3801 E Foothill Blvd Reviews

Closed in Pasadena. Back in the day they had experienced repair services on Kenmore and other brands they sold. Going to miss this convenient location.

Nice respectful technician. Thank you for being there to help.

* Thank you for the explanation of the things that would be assessed for the garbage disposal unit, quick and complete resolution of the problem and courteous service. It was a pleasure to work with you.

All of the ABOVE Thank you

The independent repairman was fantastic. Friendly and responsive. Sears took three weeks send him the part, though. I'll use this service again but I might buy a different brand from now on.

Our technician was amazing! Wish every appliance was covered by Sears!

Technician did his best but due to "Internal Leak" so it cannot be repaired, need to replace a new unit. Per Technician I should receive email or phone call from Sears in 7 days to arrange a new unit replacement.

The service agent, Martin, was very knowledgeable, courteous, and helpful! He did a great job! Sears has great prices for maintenance and cleaning!

My 2013 Kenmore washer stopped working. The new machines are too big for my laundry room space, so I had to get it fixed. First technician diagnosed the problem and went above and beyond to get the part from across the country. Second technician was really helpful at explaining the problem in greater detail and very quick to install the new part. Both were extremely professional, competent and efficient. The scheduler messed up, which delayed things a bit, but the technicians were great. They deserve the 5 star rating.

I needed service on my Lg refrig. Ice maker. I have a Sears service contract on it, I called was able to make an appt. that worked for me. I was given updates several times , then Armand (tech) from A&E called said he would arrive in 15-20 minutes, which he arrived in 15 minutes. He was friendly, explained the problem, was very concerned about any water leaking on my floor. Did the work and made sure it was repaired. He was the best tech I have had. Did a few extra things, like replacing the filters for me. If I need service on my appliances again, hopefully Armand will be sent out.