3801 E Foothill Blvd Reviews
Read reviews from customers who used our services at 3801 E Foothill Blvd
Total reviews
674
Average Rating
4.3/5
Prentice D,
Customer service response - Hi Prentice, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1760061059431
He did not open machine to examine. He washed one towel simply to observe the shaking and imbalance that occurred. He said to replace the spacer mechanism would probably cost around $1,400 which is more than the cost of the washer. After he left we have the same machine with no work done on it and paid $129
Dean P,
Customer service response - We apologize for the unsatisfactory experience, Dean. We're glad you received an assessment, but we understand your frustration and appreciate your feedback to help us improve.
Sears Home Services on 1758159732060
Marilyn A,
Customer service response - Thank you for the 4-star rating, Marilyn! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1743131007276
George was very helpful
Ernest F,
Customer service response - Thank you for your feedback, Ernest! We're happy to hear George was helpful during your service.
Sears Home Services on 1737429119027
Gale C,
Customer service response - Thanks for the great rating, Gale! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1729666514176
Stephanie H,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1724565199842
It’s taken more than two weeks to finally get my washer repaired. Thanks to Jose C.who was excellent. The first technician needs more training.
V P,
Customer service response - We apologize for the delay in repairing your washer and will address the training of our first technician. Thank you for acknowledging Jose C.'s excellent service.
Sears Home Services on 1718932652567
Work was done great job
Maria V,
Ken the repair man is very courteous and inspires trust. He is also very thorough. My only complaint is that he was a bit later than at first promised. I guess he had had a very busy day and I was the last customer of the day. But aside from that, he did a great job.
Candace P,
The two different repair persons were very congenial and thoroughly explained all answers to my questions. The repair seems to have been successful. The appointment scheduling was very efficient and followed to a tee.
Alison S,