Appointment Lookup
802-552-4364
3801 E Foothill Blvd Reviews
Read reviews from customers who used our services at 3801 E Foothill Blvd
Total reviews
692
Average Rating
4.3/5
Your service is too slow! Any appointment I make for service is a two week wait for me. The service people you send to me are great!
Kathryn C,
The technition was fine but the price for his labor was outrageous. The labor to replace a water valve was $310.00. I will not use this service again or refer anybody to it.
Jeff M,
Customer service response - Thank you, Jeff, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with us. If you would please message us with the name, address, and phone number that is associated with this issue to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. Please reference this review in your message, thank you
Sears Home Services on 1671019200000
Not what it used to be. No work boots available at store
Julythe4th,
Customer service response - Julio, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1689336000000
Although it took over 2months to get my refrigerator repair done, the techs were on time and professional.
Lydia B,
Rudy looked at his phone the whole time, didn’t seem to know much about dishwasher. Said it needed motor but functioned after he left.
Buff G,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1775776875455
The person who came out was great - friendly, knowledgeable as far as I can tell, professional, and helpful. He told me the problem was that I needed a plumber and not a washing machine repair specialist. He showed me where the water was backing up due to a clogged pipe. Good information I think. But that 10 minutes cost $119 and they don’t fix that. Again, good dude-top rating, not his fault for the price. I agreed to the terms thinking the cost of the inspection would be deducted from the final fix price as agreed. They don’t fix that- so I’m out $119 and have to start over. I don’t think the gentleman should come out for free, but if you can’t fix it at least cut the price in half or warn me in advance. To be fair, you did say that if I turned down getting it fixed, I would still be charged, but in this case you did not mention that if you couldn’t fix the problem I would still be charged. Communicate better Sears.
Mathai M,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1718932503801
The technician did not show up. He was scheduled for yesterday between 1 to 5 pm. I also got an e.mail about 2 pm saying the tech is on his way for job at 9436 E. Naomi Ave. But he did show up. My tenant has to take a day off to be at home for this job. I am very disappointment . Please call me to discuss.
Robab A,
Customer service response - Thank you, Robab, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1705912385192
Crystal D,
Customer service response - Thank you, Crystal D., for taking the time to leave us your rating. We hate to see that you have had this kind of experience and would like to hear more about it. If you would please message us with the name, address, and phone number that is associated with the issue at hand, and synopsis to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. Please reference this review in your message. We look forward to assisting you with this matter.
Sears Home Services on 1636757380247
The Sears service tech spent well over an hour trying to resolve the problem with my one-week old Kenmore fridge leaking water from the freezer onto the top shelf of the fridge. He said the drain was not clogged and he finally resorted to caulking around the bottom edge of the freezer. Unfortunately the problem wasn't corrected, as it happened again the following day and every day since then (during the defrost cycle, I believe). I am scheduled for a second service call day after tomorrow (had to wait 6 days for this second appt.!) Fortunately the fridge and freezer are cooling OK, but I'm not happy with this issue, and am hoping it's resolved during the second visit. If not, I'm going to request a replacement refrigerator.
Joyce B,
horrible, I was told over the phone the associate that was responding to my house would be able to complete the repairs on my fridge as well as on my dish washer. when he arrived he told me the opposite. stood around for some time, gave me a receipt for 132 dollars, told me the light bulbs were not covered (which I had already told him I replaced my self and after 2 days of not working the lights in the fridge started to work). the technician then left my house. he stated he used to be able to do all kitchen repairs, but now he does not. I think the company needs to get on the same sheet of music and not have 2 different ideas of what their technicians can or may be able to do. now I have to wait two weeks to get my dishwasher fixed
Steve H,
