72-880 Highway 111 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (458 reviews)

Peter C

October 10, 2024

Sorry to say, despite the high skill and integrity of Roman, the repair technician, my experience with Sears’ system for repairs was horrible and I will not be returning when next I need appliance repair.

Source: Google

Customer service response - Thank you for acknowledging Roman's skill and integrity. We're sorry to hear about your dissatisfaction with our repair system and appreciate your feedback.

Sears Home Services on October 10, 2024

Vicki O

October 02, 2024

Roman kept up to date on his arrival to my house. He arrived as scheduled and was very efficient in fixing my dishwasher.

Source: Google

Customer service response - Thank you for your 5-star review, Vicki! We're delighted to hear that Roman was punctual and efficient in fixing your dishwasher.

Sears Home Services on October 02, 2024

Dave H

September 28, 2024

Excellent service, thanks.

Source: Google

Customer service response - Thank you for your 5-star review, Dave! We're pleased to hear you received excellent service.

Sears Home Services on September 28, 2024

Rosa N

September 24, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on September 24, 2024

Rachel C

September 24, 2024

Knowledgeable and very helpful. Answered all our questions. Was able to install the new compressor within the hour. Entire experience was very smooth and pleasant. Thank you.

Source: Google

Customer service response - Thank you for your 5-star review! We're thrilled to hear that our technician was knowledgeable, helpful, and efficient in installing your new compressor.

Sears Home Services on September 24, 2024

George D

September 15, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on September 15, 2024

Jeff H

September 07, 2024

Dryer was fixed first time the tech came out.

Source: Google

Customer service response - Thank you for your 5-star review, Jeff! We're pleased to hear that your dryer was fixed on the first visit.

Sears Home Services on September 07, 2024

Evelyn M

September 04, 2024

Very knowledgeable technician. Friendly and efficient!

Source: Google

Customer service response - Thank you for your 5-star review, Evelyn! We're delighted to hear about your positive experience with our knowledgeable, friendly, and efficient technician.

Sears Home Services on September 04, 2024

Julianna L

August 30, 2024

Our man called to ask me if I had recieved a part that I wasn’t aware of and said it wouldn’t arrive until 9/4. We needed the dryer fixed sooner. The man calls me about 10 minutes later & said he looked at our order and realized we didn’t need the parts that hadn’t been delivered yet. I was so impressed. He went above and beyond and we now have a dryer to use!

Source: Google

Customer service response - Thank you for sharing your experience, Julianna! We're delighted to hear our technician went above and beyond to ensure your dryer was fixed promptly.

Sears Home Services on August 30, 2024

Robert H

August 29, 2024
Source: Google

Customer service response - Hi Robert, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on August 29, 2024

Average Rating: 4.4/5 (458 reviews)
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