72-880 Highway 111 Reviews
Read reviews from customers who used our services at 72-880 Highway 111
Total reviews
514
Average Rating
4.4/5
Very hard and time consuming to get an appointment. Once the appointment is set, reminders! Actual repair very good. On time, efficient, caring, and no mess. Good advice.
Marjorie M,
Luis C,
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on 1607947200000
I am not sure about the service I am waiting to be done, previously was great but this time I had to order part then wait for delivery then schedule tech??? While I have no use of my dryer????
Catherine B,
Customer service response - Catherine, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on 1639483200000
A simple fix for a coldness no. we could not see. He sold us a service contract that is pretty seller advantageous.
Lydia M,
Customer service response - Dear Lydia, We are so glad to hear that your technician was excellent during your service experience. We greatly appreciate your feedback. Thank you for choosing Sears!
Sears Home Services on 1639483200000
I'd rather not say.
Robert P,
Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears, and hope you recommend us to your friends and family.
Sears Home Services on 1639483200000
Have used this service for many years to maintain and fix our Kenmore appliances. All service personnel have been personable and very capable.
Dennis C,
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on 1671019200000
Neng E,
Technician was polite and very noligable the appt staff and a guy that answered was very rude they canceled 2 times the third time 8-12 window he got there passed 1:15 no call nothing my only t o take care of things wasted.
Julie R,
Customer service response - We apologize for the inconvenience and poor communication, Julie. Thank you for your feedback, and we're glad the technician was polite and knowledgeable. We'll work on improving our scheduling and customer service.
Sears Home Services on 1769047106921
(Translated by Google) I'm definitely not happy with how the refrigerator is working. I apologize for not speaking to the technician in person, but I'm not satisfied and would like it checked again because it's very noisy. Thank you. (Original) Definitivamente no estoy contento con el funcionamiento del refrigerador, me disculpo por no haber atendido al técnico personalmente pero no estoy satisfecho y quisiera lo volvieran a revisar porque hace mucho ruido gracias
antonio M,
Customer service response - Lamentamos que no esté satisfecho con el funcionamiento del refrigerador, Antonio. Le agradecemos su comentario y le recomendamos contactarnos directamente para que podamos revisar el problema.
Sears Home Services on 1743383592735
Jason S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1728961235583