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2401 S Vineyard Ave Reviews
Read reviews from customers who used our services at 2401 S Vineyard Ave
Total reviews
449
Average Rating
4.8/5
LG oven - oven ignition failure
This was my fourth visit for the same issue. There has been multiple delays and rescheduled appointments without any results thus far. ROBERT was very professional and diagnosed the issue right away. He replaced the bake igniter tested moved the machine back into place and tested again. He was very thorough and solved the issue. Thank you very much.
Erin C,
Pomona, CAExcellent workmanship
He is so patient and makes sure before he leaves everything is working.
Frederick O,
Pomona, CARefrigero repair
I had a great experience and great service.i will always recommend this service.
Denis R,
Ontario, CACompletely Satisfied
Daniel explained how the bellows (the large rubber seal around the door of our front-loading washer) was misaligned and causing water to puddle at the base of the door. He was quick and efficient at adjusting the bellows and verifying the repair before he left. Throughout his visit he was respectful and patient with our questions and thoroughly professional. Thank you!
Susan M,
Upland, CARiding lawnmower
Chris was great. Your parts deptment is another story. Waited 3 months for part. I order the part myself took 2 weeks. Will never use your sevive. I have only good things to say ab out Chris.
Gena McKinney,
Norco, CAGood
Quick service and good work. Requested service on Monday and appliance repaired by Tuesday
Marvin C,
Chino, CAVery helpful.
Fixed the issue with our refrigerator. He used His resources effectively as we needed them to fix our refrigerator at our appointment window.
Maria H,
Ontario, CAIce maker
This is probably one of the worst experiences I've had yet with your company. Let me tell you first of all the Jim was absolutely wondering. He diagnose the problem and said the part would probably take a week, but he went out of his way to go find it somewhere and came back the next day and put it in so he gets 5+ stars. However, your customer service trying to get a hold of a human being completely sucks. It's terrible terrible. You make it so difficult and obviously you're avoiding trying to have any kind of human contact which is pathetic because sometimes the problem needs to be dealt with a human not a machine. Also, one of the phone numbers is no longer in service. Hasn't been for two years yet they continue to use that number to text when they're coming to my house, I got absolutely no text messages because they were texting the wrong phone number. I finally got a hold of a Human and he said he took it off the roster and yet today the gentleman still had it in his system. You guys can do better
Nancy S,
Claremont, CAGreat Tech
Hi, Robert was great to work with. He's professional, friendly & very informative. He explained & showed me what the problems were & how best to go forward. He's a keeper. Ty
Maribel G,
Eastvale, CAfantastic technician
Chris has always been very pleasant to work with, he is personable, and know his business, he and Rosendo are our usual guys, Chris is very familiar with our house set up for servicing our appliances. He is pleasant, knowledgeable and gets the job done. I know when he is here everything will be alright and done correctly
Michael S,
Chino Hills, CA