1670 E Fourth Reviews
Showing most recent reviews from verified customers of Sears Home Services
Janet L
Lopez F
Hercules is the Best technician he takes his time and explains everything thoroughly!
Renee L
Excellent customer service
yesenia C
Melissa C
The technician did a good job and checked my washer. He gave me an estimate on a repair that I decided to wait on.
Customer service response - Thank you for your feedback, Melissa! We're happy to hear our technician did a good job and provided you with the information you needed.
Sears Home Services on July 13, 2025
RONALD G
Customer service response - Thank you for awarding us a solid 4-star rating, RONALD! If there's anything specific that we can do to further improve our Sears Appliance Repair and earn that extra star from you, please let us know. We value your support and look forward to serving you even better in the future.
Sears Home Services on February 08, 2024
Yvette R
Didn’t have the parts for my problem and then too expensive to fix
Customer service response - We apologize for the inconvenience, Yvette. Thank you for your feedback, and we'll work on improving our parts availability and pricing.
Sears Home Services on August 25, 2024
Charlotte R
I am now longer keeping the warranty with sears because they had me to pay for the service because they said I was out of my contract even though it was active they won’t pay me back so I cancel them I just people to know when schedule they have two systems that they use if you schedule on the website it’s out of contract but if you call it’s in the contract so please don’t go on the website make sure to call. I have been with sears forever but they have changed . Also this is the second time they came out to fix the same problem that the last tech did that’s pretty sad and they are supposed to be professionals so let’s see how long this repair last.
Customer service response - We're really sorry to hear about your experience, Charlotte. This isn’t the service we aim to provide. Please send us an email at BRS3@transformco.com with your information so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on March 24, 2025
Norma T
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on December 26, 2024
Esmiria
