175 South Maag Avenue Reviews
Showing most recent reviews from verified customers of Sears Home Services
Julie O
My technician was outstanding and did an excellent job fixing my refrigerator. Went above and beyond expectations.
Customer service response - Thank you for sharing your positive experience with our technician. We're thrilled to hear that our team exceeded your expectations!
Sears Home Services on March 25, 2024
martha F
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on March 06, 2024
Sandra S
Customer service response - We are truly sorry to hear about your experience. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please contact us directly at Facebook.com/SearshomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right in the future.
Sears Home Services on January 16, 2024
BILL W
THEY WERE GREAT
Customer service response - Thank you for taking the time to leave a review with Sears Appliance Repair. We are glad to hear that you had a great experience with us.
Sears Home Services on February 06, 2024
Maureen R
Prateek gave good service and gave me some helpful information on my refrigerator to keep running at it's best.
jeff W
I made and appointment and it was cancelled by Sears less than an hour before the end of the day. What a joke of a company that used to have good customer service. I would not recommend!
Customer service response - We apologize for the trouble you've faced, jeff. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on October 14, 2024
Marcie P
Well after 3 hours he fixed it saying that there was a different problem he didn’t install the valve properly.
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on January 31, 2024
