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13007 Sherman Way Reviews
Read reviews from customers who used our services at 13007 Sherman Way
Total reviews
622
Average Rating
4.7/5
David C,
Customer service response - A big thank you, David, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1717413737685
Awet G,
Customer service response - Thank you so much for the fantastic 5-star rating, Awet! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1717403362081
It was the first time having Antonio as my HVAC technician he was quick and clean also very professional. He explained everything he did and showed pictures he is a great asset to your Sears team.
Chris M,
Customer service response - Thank you for your positive feedback! We're thrilled to hear about your great experience with our technician.
Sears Home Services on 1717135649382
Knowledgeable and courteous professional.
Manzar Q,
Customer service response - Thank you for your kind words; we're thrilled you had a positive experience with our knowledgeable and courteous team.
Sears Home Services on 1717137254106
The tech Sergio was great but the process to schedule the repair and the communication on status left a lot to be desired.
Gary,
Customer service response - We apologize for the inconvenience with the scheduling and communication process and are glad to hear Sergio did a great job. Thank you for your feedback, we will work on improving these aspects.
Sears Home Services on 1716966115276
The technician was thorough and addressed the issue in a timely manner.
Tiffany B,
Customer service response - Thank you for recognizing our technician's hard work and efficiency. We're glad we could address your issue promptly.
Sears Home Services on 1716881483201
Service tech was very knowledgeable and very pleasant. Acted with professionalism in contrast with the previous technician who came. Sears should train their technicians to be like him who treats their customers with respect.Solved my repair problem and changed my mind about replacing Sears as my warranty company with another.
Mitzi D,
Customer service response - Thank you for acknowledging the professionalism and skill of our technician; we're glad we could change your opinion and resolve your issue. Your feedback is invaluable in our ongoing efforts to improve our service.
Sears Home Services on 1716881581784
Roselyn S,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1716877578350
Robert J,
Customer service response - A big thank you, Robert, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1716453694146
Linda J,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1716454197584
