13007 Sherman Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Technician was Great!
Gagik was great! He explained all of my options and showed me how to maintain my refrigerator for efficiency. He took extra time and measures to assess the issues with my fridge and made sure he left it in working order!
Sergio G, North Hills, CA
Great service
Was very knowledgeable and helpful. Did a great job and fixed the issue rather quickly. Was also great on time, he let me know when he was on his way
Marc G, San Fernando, CA
Excellent technician
The technician was very courteous and knowledgeable. He explained everything to me and showed me how to operate several things on machine
Dolores C, Panorama City, CA
Excelent service very professional
Fixed my problem and did an excellent job
Bruce W, Sherman Oaks, CA
Washer Repair on 1-8-2024
Jorge was very helpful, and completed the job in a timely manner. Thank you.
Barbara K, Mission Hills, CA
Home owner
Very helpful and Knowledgeable. Will call again when I need help
Ronald H, Sherman Oaks, CA
May tag dryer
Juan was a very good Technician, he was very friendly, explained what the problem was with the dryer. He fixed it now it's running great, Thank you.
Diana B, Panorama City, CA
Lg Diagnostic
On time,friendly and helpful
Eva S, North Hills, CA
Bernard is the best
To be honest, we had a horrible experience with Sears Home Repair. Appointments were cancelled at the last minute and then the earliest day they could give us would be a week later. The first repairman neglected to order the repair part. HOWEVER, Bernardo was terrific. He was the only person who actually knew what he was doing and seemed genuinely concerned about us. He even came by after his shift ended to make sure the repair was done. Not crazy about Sears but cant recommend Benardo highly enough
Stan C, Encino, CA
Kenmore Elite Refrigerator
Experience with Technician: Excellent. He was professional and was able to find and resolve the issue. Our appointment was delayed from the morning until the afternoon and he notified us the time changed.
RD, Los Angeles, CA